Creative Warriors

Ever feel like you’re not smart enough for business? That maybe you don’t have the IQ you need? To be honest, it’s not about your IQ. It’s about your emotional intelligence. Let’s face it, most business isn’t conducted with logic: it’s conducted with feelings. If you can unlock that emotional intelligence, you can tap into what really makes your customers tick. You’ll be able to pull yourself out of the equation and begin to really help them. Now, I want to be clear: it’s not about manipulating your customers. Manipulation happens with ill-intent. Instead, you want to be able to understand their emotions to know how to help them. To better understand all of the components that come along with emotional intelligence, I’ve brought on a very special guest: Jim Rembach. Jim Rembach is a certified Emotional Intelligence practitioner and former call center supervisor. Jim is the Founder of Beyond Morale, Call Center Coach, Ai for CX and a founding member of the Customer Experience Professionals Association’s CX Exp

There are plenty of tips and suggestions out there about how to be more productive. But like a lot of business advice and how-tos, they don't necessarily work for right-brained, creative thinking and innovative people. Karen Fritz has a superpower to see patterns in the chaos. Since much of creativity comes from chaos, that's a great place to start when trying to learn to be more productive! The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and share your feelings and continue the conversation. If you want to apply to be a guest on Creative Warriors Talking Stick, CLICK HERE. Guest Contact - Karen's Fritz website- PurposeDrivenProcess.com Contact Jeffrey - Website Coaching support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDX LincolnSquare video and please share!  Resources - 12 Must-Have Mindsets

As creatives we’ve all heard about the importance of creating good habits. After all, it’s not people who decide their destiny: it’s their habits that decide it for them. One problem I’ve noticed a lot of people I coach have is that they try to do too much all at once. They try to change their entire routine for the day, and it makes things complicated. Chances are a huge change, even an hour or more, can be nearly impossible to turn into a habit. You’re more likely to fall back into your old habits and not make the progress you want. The secret is to instead only change your routine by 5 minutes. You also don’t need to change your routine completely. By doing what today’s guest calls “habit stacking”, you’re able to shift to add a new habit to your day and make the transition easier. As you incorporate the new habit you may find yourself naturally spending more and more time on it without hesitation. These small changes, over the course of time, will lead to huge results. To dive more into this I brought on

Many Creative Warriors tend to think it’s impossible to harness the thing they are best at: creativity. They think it’s just a fountain that you let explode, and try to sort it all out later. There is a way to help with this, and it’s by creating a solid system. It seems like rules would restrict your creativity, and a system would burn you out: but that’s actually not true. A good system will allow your mind to do what it does best. It’ll autonomize the tedious things that waste your time every day. The trick is to find the right system for you. When you make that discovery, you’re going to make every moment in your life more valuable. You’re going to appreciate your work more, have more time outside of your business, and get rid of the anxiety that being an entrepreneur brings. To dive deeper into this, I brought on an amazing expert on systems: Marina Darlow. Marina Darlow is a systems' expert, and a productivity geek. She sees her job as helping impact-driven entrepreneurs get 10-20 more productive hours

I wrote an article years ago called, When Your Purpose Is Out To Kill You. In the case of our guest, Paula Brown, a near-death experience helped her find her purpose. And then, as is often the case, when we find our purpose it can feel like it's out to kill us. Metaphorically that is. Because of what we sacrifice. How hard it is to transition. That we can feel like we have no choice but to follow what's in our hearts and the quest we've been handed. I think you will be able to relate to Paula's experiences. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and share your feelings and continue the conversation. If you want to apply to be a guest on Creative Warriors Talking Stick, CLICK HERE. Guest Contact - Paula Brown's website Your 5-Step Purpose Quest Map Contact Jeffrey - Website Coaching support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Busine

There’s one thing I’ve always been intrigued to study, and I’m sure you have too: body language. The idea that people may be saying more than they realize; that you’re uncovering their secrets. It’s a really exciting thing. There are a lot of myths, though, in the study of body language. The first is that people can’t lie with their bodies. Of course we can, and of course we all do. All it takes is being aware of what your body is doing, and know what other people may be reading. For example, in conference rooms I’m often cold so I tend to cross my arms. I’m well aware that this can come off as aggressive or that I’m not caring, so I tend to force myself to keep them uncrossed. I’m essentially lying. When you try to read someone’s body, you need to consider a lot of details - including the environment. Our digital world also has in impact on our body language, and there are things that even a book written ten years ago can’t take into account. Like when I’m speaking, a lot of times I see people with their hea

Does it seem crazy to have a conversation with an addiction expert on a podcast about entrepreneurship? Let me ask you this. Have you ever felt like your reality was different than what people thought about you? Have you ever felt like an "imposter?" The truth of entrepreneurship is that the image of success and happiness we project isn't always what's going on behind the scenes. Not that different than what an addict and the people him or her are managing. Very compelling conversation. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and share your feelings and continue the conversation. If you want to apply to be a guest on Creative Warriors Talking Stick, CLICK HERE. Guest Contact - Jeff Jones' website Contact Jeffrey - Website Coaching support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDX Linco

If you’re like me, chances are you don’t like the idea of networking. It might feel a little sleazy, and conjure up images of a guy at an event passing out business cards to everyone he meets. In reality, that isn’t networking - or at least it shouldn’t be. You’re already in a huge network. You’re probably six degrees away from meeting everyone you already need and want to meet. The thing to work on is not making new connections, but maintaining and leveraging the network you already have. Don’t let your old connection die. Keep up with people any chance you can, even if it’s just an email to see how they are doing. This way it’s not awkward when you find out you could use their help. To dive further into this, I brought back on the show a networking expert: David Burkus. David Burkus is a best-selling author, a sought after speaker, and associate professor of leadership and innovation at Oral Roberts University. His forthcoming book, Friend of a Friend, offers readers a new perspective on how to grow their n

The inequality between men and women in the corporate world is well documented and often a topic of conversation. Rightfully so. But why is there a disparity between men and women in entrepreneurship? An area of life that both men and women should be in charge of their destiny. Did you know women often charge less than men for the same services? Cynthia and I tackle this very touchy subject, deciding that talking about it is the only way to bring about change.  The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and share your feelings and continue the conversation. If you want to apply to be a guest on Creative Warriors Talking Stick, CLICK HERE. Guest Contact - Cynthia's website Cynthia's Book- She Markets: A Guide for Women Entrepreneurs Contact Jeffrey - Website Coaching support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is n

Most entrepreneurs I know enter a business looking to do what someone else does, only do it better. In the end, how much better can you do? 10%? 15%? You don’t want to do what everyone else does, you’ll just get lost in the crowd. Instead, do the exact opposite. The first trick is to look at what the competition is doing - then see what upsets you about it. Does it take too long to get the product? Is it tough to do? Look at every single negative aspect and find ways to make it better. Second, find a way to for people to experience something for themselves. Don’t force an experience on them, just set them up for something and sit back to see if they will engage it. On this episode of The Creative Warriors, we are joined by Jesse Cole. Jesse is the Owner of Fans First Entertainment, who owns and operates the Savannah Bananas and the Gastonia Grizzlies. The teams have welcomed more than 1 million fans to their ballparks and have been featured on MSNBC, CNN, and ESPN. Jesse’s teams have been awarded Organization

Do you consider yourself to be a highly-sensitive person? I would think most Creative Warriors are highly-sensitive people. I know I certainly am. At least in that, I am easily moved to being emotional and I am highly-sensitive of people around me. This is an eye-opening conversation with Debbie Lynn. In the end, I think you'll find this is not something to be changed but rather leveraged. But being highly-sensitive can have its challenges and we discuss how you can live more peacefully. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and share your feelings and let us know you're thoughts. If you want to apply to be a guest on Creative Warriors Talking Stick, CLICK HERE. Guest Contact - Debbie Lynn's website Contact Jeffrey - Website Coaching support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDX 

Do you have moments of feeling unfulfilled in your life? Perhaps you’re chasing the wrong purpose. To really know what you should be doing in life, you need to discover your WHAT. What is it you’re good at? What is it you are meant to do? So many people focus on the why, and it is important to know why you do what you do. But without the WHAT, you’re never going to be able to master your talents. Have you ever known someone who was really smart, but ended up doing nothing with their talent? Known someone who was amazing at basketball, but never even tried out for their college team? They didn’t understand what it was their gift is. The good news is, it’s never too late. You can discover your WHAT now, and use it to leverage your field. Sometimes we’re just too close to ourselves to really realize our purpose, which is why I brought on an amazing guest to dive further into it: Steve Olsher. Steve is known as the world’s foremost reinvention expert. Famous for helping individuals and corporations become excepti

Something that has always fascinated me is brand storytelling. Many large businesses are straight to the point and matter of fact about their products and services. It makes them feel cold and like a machine, just looking to get in and get out with my money as quickly as possible. On the opposite end, small businesses can be so full of passion and love for every little detail about their business they can overwhelm the customer. Like anything in life, there’s a balance you need to find when you tell your customers your story. In the end, it doesn’t matter what you say - it just matters how you are perceived. You need to take the time to know the rules of branding, storytelling, making on impact. You need to know it so well, you can forget about them. When that happens you’re able to tap into your creative side, and be able to break them accordingly with how you see fit to help serve your brand. The rules and analytics are all their as a guide, but if you follow them all directly you’re just going to end up lo

Usually when we look at happiness, we wonder why we are not happy or as happy as we'd like to be. Well, what about the opposite? What about wondering why you feel happy and there are plenty of reasons why you shouldn't be happy? That got me curious as to what the root of happiness is. What is it that prevails, that lies beneath the challenges and circumstances, that enables us to still feel happy? I've come up with things. For now anyway. I suspect this will be a constant exploration. The Talking Stick is in your hands now. Let us hear from you. Here's the link to my TEDx talk at TEDLincolnSquare. Please watch and share! Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching su

You know that I am all about making an emotional connection with your audience. Some may feel that’s difficult in our tech heavy world, where it almost seems like we are losing that touch of humanity. In reality, it’s easier than ever - thanks to video. Most of us have 4k ability in our pockets. Video is no longer an investment that costs thousands and thousands of dollars. The written word is fading, especially when people use devices like their phones and tablets. With video, you can grab the audience with using visuals only. It’s easier to get your story out there, and really show the humanity behind you and what you do. To dive deeper into this, we are joined by George Zwierko on this episode of Creative Warriors. George Zwierko is the Co-founder of Three Chairs Productions. While attending a magnet high school in New York City, George had the chance to work in advertising, right on Madison Avenue in New York City, the fulcrum of the advertising industry. George went on to study at the Pratt Institute of

The video for my TEDx talk at TEDxLincolnSquare came out last week. Along with messages of congratulations, many people have asked about how they too, can get the opportunity to speak at a TEDx event. In this episode, I not only offer some practical tips about what I learned from applying 13 times and crafting the talk, but also the wild story behind my talk. Buckle up! This is a brutally honest story about my journey to TEDx which will hopefully help you make your TEDx dream come true. The Talking Stick is in your hands now. Let us hear from you. Here's the link to my TEDx talk at TEDLincolnSquare. Please watch and share! Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching

As you know, I am a big advocate of building that personal relationship with your clients. It’s what will keep them coming back to you again and again. Think about it, how special do you feel when someone remembers your name? What about when they remember the name of people you care about, or details from a previous conversation? It’s almost like magic, isn’t it? That’s the kind of magic you want to bring to the table. You don’t have to be a genius to remember all of the details someone gives you when you meet them. Contrary to popular belief, the brain is not limited like a computer. We don’t have a shorter attention span than a goldfish. Those are just myths. You just have to learn the right techniques to unlock the true power of your brain. To help you learn about developing your memory we have a very special guest: Anthony Metivier. Anthony is a best selling author and the founder of the Magnetic Memory Method, a systematic, 21st Century approach to memorizing foreign language vocabulary, dreams, names, m

It's one thing to say "no" to what you don't want to do anyway. It's quite another thing to say "no" to things that you do want to do. Why would you? To make space for what you REALLY want to do. Now that's commitment! Find out about the benefits of saying "no" and how making space doesn't have to mean you're forcing yourself to choose a niche. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - Joey Coleman's book, Never Lose a Customer Again 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to help you get clear on the ways you need t

Most Creative Warriors struggle with trying to do everything and spend the least amount of time doing the thing they are best at - being creative. If you want to advance your business, there’s no reason you should be the bookkeeper, or the person making spreadsheets and updating calendars. Unfortunately, hiring an employee is complicated and most people shy away from it. They worry about the expense, the taxes, and the search for the perfect person that can do it all to fill their time. You’re in luck. There’s a much easier and less expensive solution: a Virtual Assistant. Instead of making your first hire a full time employee, make it an investment in someone who just helps when it’s needed. Chances are you don’t even need an assistant for more than five hours a week. You can easily find the perfect person to jump in and out of projects, do just what you need, and they don’t have to be on your payroll. By delegating these tasks allows you to spend your time on what really generates revenue for your business.

Do you know how it's difficult to develop an elevator phrase or a 2-minute pitch? How hard it is to get your point across and say all that you want to say in a short period of time? Now imagine when it comes to getting the attention of a prospective customer or client in a noisy marketing world, you have 9 seconds or less to get their attention. That's the challenge with branding. That's why branding is a 9-second pitch. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - Joey Coleman's book, Never Lose a Customer Again 12 Must-Have Mindsets for Uncommon Entrepreneurs!