Creative Warriors

Some people think email marketing is dead. They couldn’t be more wrong. If you want to really build success in your business, one of the most important things you can do is build a strong email campaign. In the end, it’s the only online marketing asset you can really own. Your social media following will never be owned by you, it’ll be owned by Facebook, or Instagram, or Twitter. The problem today is that you can’t get away with mediocre emails. You need to use each email you send out to bridge that gap of humanity. Take the time to show your consumers you understand them, that you really know what they want and ultimately that you care. On this episode of Creative Warriors, we are joined by one of the greats when it comes to online marketing: Michael Barber. Michael Barber is the Senior Vice President, Chief Creative Officer at Godfrey. His work has been featured in The New York Times, The Wall Street Journal, and Forbes. His work has been awarded numerous industry awards, but more importantly has driven suc

Do you ever worry that you’re charging too much for your services? If you’re like most of my Creative Warriors, you do. So many times creatives lack self-worth. They discount themselves so much, that in the end even their clients don’t value them as much as they should. Instead of acting like an item on the clothing rack of Walmart, think of yourself as a limited edition item at Louis Vuitton. You’re not meant for everyone. You’re special. You’re Unique. You’re worth top dollar. In the end, you want to find that perfect client. The one that you really connect with. It’s ok to pass on some clients, and charge premium for your unique skill sets. There’s only one you, and as long as you are delivering on quality, you should never be on sale. Instead of trying to focus on getting as many clients as you can, focus on getting your ideal clients. Find the ones that respect and appreciate your work so much that they are willing to spend the extra money. Look at it like this, at the end of the day you need $10. Would

What's the fastest way to grow your business and be profitable? Should I tell you or make you listen to the episode? Hmm.....alright, I'll tell you. It's to only work with your ideal customers. Does that sound obvious? Then why do so many businesses accept whatever business comes along and never get ahead? You'll have to listen to the episode to understand how working with your ideal customers is your #1 growth strategy and especially to hear what NOT to do.   The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - Joey Coleman's book, Never Lose a Customer Again 12 Must-Ha

Many businesses today stress one thing: customer acquisition. As important as this may seem, studies have shown that 20-70% customers stop doing business with a company in the first 100 days. Then what? Ultimately, customer retention will make sales itself. When you keep your customers happy, they will become your best sales team. So how do you work on customer retention? The first step is to understand that, no matter what your industry is, you are dealing with humans. Take into account the human brain. Consider their emotions. Look for where they need support, and what you can do to really show you care about they position they are in. What would you want if you were in their shoes? On this episode of Creative Warriors, we are joined by Joey Coleman. Joey helps companies keep their customers.  He’s an award-winning speaker and works with organizations around the world ranging from small startups to major brands such as Deloitte, Hyatt Hotels, Zappos, and Whirlpool. His First 100 Days methodology fuels the r

Customer retention is one of the most important metrics for any business to follow. In this episode, I share my thoughts and practices about how to create amazing customer retention to prepare you to learn the strategy to do so from the guest on our next episode, Joey Coleman. Customer retention is a strategy, not a "nice to have." For every customer that you retain, you make doing business easier and easier, year after year.  The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - Joey Coleman's book, Never Lose a Customer Again 12 Must-Have Mindsets for Uncommon Entrepren

As people we all want two things: Joy and Money. It’s been a stereotype that we have to choose between one or the other. How many times have you seen the cliche of a starving artist on the verge of eviction every month, or the business man who hates his life but has a car full of Ferraris? The truth is we can have our cake and eat it too. Especially as a Creative Warrior. Creatives spend their times mastering skills, and as a result you should be charging premium rates for it. On the other hand, running a business can come with it’s challenges, and things we may dread. Luckily there are things we can do to make sure there is joy in our work literally every day. You may need to take some tasks and delegate them to others. Other times you may need to change your perspective in order to find the joy in the tedious. On this episode of Creative Warriors, we are joined by Lauren Fritsch. Lauren Fritsch is a speaker, entrepreneur, artist, and mom. Her mental model, the Joy|Money Matrix, is a simple tool that empower

Like my TEDx talk, Validation Paradox: Finding Your Best Through Others, in this episode I clarify how working with your ideal customers also brings out your best. By surrounding yourself with people who can see more in you than you can see in yourself, you will rise to unimaginable heights.  The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to help you get clear on the ways you need to think differently to get the results you want. We've been handed a whole bunch of malarky about who

Branding is something that confuses people. When they hear the world they think pretty colors and pictures, catchy slogans and jingles, or large marketing departments and resources a solopreneur couldn’t afford. When it comes down to it, branding really is one of the most important things you can do for your business - and you don’t need a big budget for it. The branding of yesteryear, with catchy slogans that sound like something from a nursery rhyme, repel customers more than it attracts them. Today, branding is about starting with YOU. Starting with what YOU provide for the customer. Once you have a grasp on that, you want to use lingo that your ideal customer would understand and be attracted to. Your branding will repel some people, and that’s great. You want to push away people who aren’t your ideal customer and magnetize those that are a perfect fit for your business. Branding in business, especially small business, is no longer about having a one size fits all, catch as many fish as you can brand. You

After years of coaching clients through major pivots in their lives and having done more than a fair share of pivots in my own life, this episode will offer you some things to consider. There are several things that are inherent in making a change and pivot in your life. It will be very helpful for you to know what to expect. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to help you get clear on the ways you need to think differently to get the results you want. We've been handed a

Public speaking is people’s #1 greatest fear. But why are we so scared of it? Is it because we’re afraid to be judged by others or is it because we aren’t passionate about the ideas we’re speaking about? When you get in front of an audience and you’re actually passionate about the idea, the fear vanishes. Your desire to spread knowledge and awareness is felt by the audience, neutralizing the fear of judgement. This is why we’ve witnessed the rise of TED talks in recent years. When people speak on their greatest passions, the audience receives the content in full force. On this episode of Creative Warriors, we are joined by TEDx Lincoln Square organizers, Tricia Brouk & Jamie Broderick to discuss just what goes into a TEDx conference. With Jamie, a visibility strategist who helps shine the spotlight on entrepreneurs and leaders and Tricia, the director/producer who helps speakers craft their content, they make the perfect team to tackle an event of this magnitude. Download this episode today to learn about

One of the more important topics in my book, LINGO, is about customer experience (Chapter 9). It's very important we think about customer service different than we used to. Simply put, we should consider not giving the experience we want our customers to have, but instead, pay more attention to the experience they WANT. Have a listen and get the latest insights about how to be sure your customers have an awesome customer experience. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to

The word “quiz” can conjure up images of stressful days in school, or gimmicky Buzzfeed posts your friends have shared. In reality, quizzes are one of the most powerful marketing tools you can use today. People don’t want to be one of a million, or even one in a million. They want to be THE one in a million. In order to do that, you need to really know them. You need to know their language, their habits, and what they really need. The best way to do this, without talking to each and every person directly, is through an online quiz. With a quiz you can find out how your client prefers to be approached, what their specific tastes are, and fill the gap in their lives without needing to sit down and talk with them. On this episode of Creative Warriors, we are joined by Josh Haynam. Josh is the co-founder of Interact Quiz Builder, a tool used by more than 30,000 businesses including The American Red Cross, Home Depot, and Forbes. He's probably seen more quizzes than any other human on earth right now. Download thi

By traditional definition, lingo means to speak the jargon of a group or individual. It's important as we continue to discuss lingo and the lessons taught in my book, LINGO, that you understand how I define it. I define lingo as understanding someone's essence. Ironically, to speak someone's lingo is more about the unspoken word. It's creating the energetic connection that you get each other and are speaking the same language. Yes, the words and jargon are important. But only after you "get" them. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets

Perception is everything in business. You want people to be able to look at you and your brand, and feel a connection. When a customer feels they know you, what you stand for, and even who you are on a personal level, they will want to be loyal to you. It’s often times scary for us to put ourselves out there. As business owners we want to hide behind our business name. In the end, if you put yourself out there and create a proper perception of yourself, you will attract your ideal customers. When they feel that relationship with you, even though they’ve never met you, that’s when you are able to have pricing elasticity. By that I mean you don’t have to compete to the bottom of the price list. People buy your brand for you, and you can charge what you truly deserve to make. On this episode of Creative Warriors, we are joined by a perception expert - Brian Boxer Wachler. Brian S. Boxer Wachler, MD, or Dr. Brian as his patients affectionately call him, is considered America’s TV Eye Doctor having appeared on Tod

When you think about your business as building a community and not just a business, it ups the game about how you think about the people who are going to provide for your business and your life. You will treat them as you would treat your friends and peers; as if you were going to meet each person face to face and make it a personal experience. I also provide some tips on how this can affect your email practices and how to create brand bonding. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative

We always hear the story of someone quitting their 9 to 5 job in the corporate world to become an entrepreneur.  What happens when an entrepreneur feels a need to shift? What about when they feel their mission is complete, and they want to move on to something else? There isn’t really a name for this entrepreneurial shift that happens. It’s something that many people hesitate about because they worry about their finances, or they worry it’s the wrong time. Much like taking the first leap into being an entrepreneur, shifting to a new area of entrepreneurship means taking a risk. Remember, you did it once there’s no reason you can do it again. Of course there will be a small amount of financial uncertainty, but the transition isn’t that scary and it’s always better to make less and be happy than make more and feel miserable.  On this episode of the Creative Warriors we bring on someone who knows a lot about making this pivot, Tara Gentile. Tara is the founder of CoCommercial, a digital small business community

There is an interesting thing that happens when it comes to labeling people with their “potential”. Some people think they are reaching their full potential, but if you’re like me you feel like you’re not there yet. When we say someone has a lot of potential that can cause them to stop in their tracks, and think they are already enough. Some people feel like if they make a change in life they’ll lose their potential and be starting over. Others feel like they need to do everything they can to fully reach their potential - yet it’s always just out of reach. To be honest, your mindset means more than your potential. If you are happy with where you are, it doesn’t matter. If you are always striving, learning, and trying to grow in any direction you can - that’s how you unlock your potential. The key is to always learn. Keep growing in one direction or another, because you never know where your potential will end up. This week we are joined by Thom Singer, who has spent a lot of time studying the results of label

I wrote LINGO to teach the 5-Step Secret Language Strategy to attract your ideal customers. What I realized afterward are all the other ways knowing your ideal customer's secret language can affect your business in a positive way. For example, in this episode, I talk about how this in-depth understanding of your ideal customer can help you determine what services best serve them. That "speak" to them.  The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to help you get clear on the ways

Being an entrepreneur can often feel like a life or death situation. You make feel awkward, uncomfortable and nervous. Believe it or not, these are all strengths. To stay on top you need to stay hungry. You need to feel worried your life will sink, because if you become complacent someone else will come along and take over the space. The most important thing to keep in mind is that you don’t have to be the first out of the gate. Just because you aren’t the first person to do something doesn’t mean you have any less of a chance of success. On this episode of Creative Warriors we are joined by Jarie Bolander, who has studied the entrepreneurial culture in the 21st century and how much it’s been changing. Jarie is an engineer by training and an entrepreneur by nature. He has over 20 years of experience bringing innovative solutions to market such as Bluetooth, USB, RFID and Semiconductor DNA sequencing. He is currently the co-founder and COO of Lab Sensor Solutions, a digital health company that is applying sens

This will probably be a pretty good debate between the law of attraction and taking action. While I look at both sides, in the end, you'll come to understand that it's a blend of both. But I do take a side. You'll have to listen to know how I chose and why. I also brought in a clip from my interview with Bob Proctor from two years ago. Bob was featured in the movie The Secret. You might be as surprised at what he had to say as I was. The Talking Stick is in your hands now. Let us hear from you. Be part of the conversation - We want to hear your opinion on the topic. Let us know what you think or share a personal story. Join our community Facebook group, Creative Warriors Unite, at www.joinwarriors.com and add to the conversation. My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Contact Jeffrey - Website Coaching support Available for speaking Resources - 12 Must-Have Mindsets for Uncommon Entrepreneurs! A FREE tool for Creative Warriors to