Ecommerce Conversations, By Practical Ecommerce

Dave Diederen is the founder of Syntra, a Netherlands-based conversion rate optimization agency. He encourages ecommerce brands to test product pages, ads, and, well, everything. He says merchants often prioritize their sites' aesthetics over copy and content, a big mistake. "Content and copy play a very big role in conversions, if not the biggest," he states.In this episode, he shares conversion wins, product and home page tactics, A/B strategies, and more. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/content-beats-design-says-cro-proFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Since 2013 Cherene Aubert has managed, advised, and executed ecommerce marketing campaigns. She's worked for agencies, merchants, and as a freelance consultant. Her D2C advisory firm, Growth Capital, helps scale premium, high-growth brands.Experience guides her advice. Brands are too quick to discount slow-moving products, she says. Bundles or buy-one-get-one offers are often better. Higher-priced goods typically appeal to existing customers, not new ones. Influencers drive acquisition.She shared those views and more in this episode. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/brand-strategist-ditch-the-discountFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platf

Ray Hua is the director of ecommerce at Vessi, a Canada-based direct-to-consumer seller of waterproof sneakers. The brand launched in 2017 after its founders developed and patented breathable fabric that repels water. Ray joined the company in 2021.In this episode, he shares the challenges of targeting the right audience, cross-border selling, diversifying, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/how-vessi-sells-waterproof-shoesFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

In 2019 Nasrin Jafari was a middle school teacher in New York City. She had no ecommerce experience but was drawn to creating and building, which led her to sew and sell face masks during Covid.Fast forward to 2026, and Mixed, her direct-to-consumer fashion brand, designs and produces female apparel and accessories. Referring to the company's launch, she says, "I had no idea how to make clothes." She does now, with multiple manufacturers, a thriving community, staff, and eager customers.She shares her impressive story in this conversation. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/from-teacher-to-fashion-brand-founderFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with a

Kaleigh Moore is a 12-year freelance writer and editor. She has contributed to Shopify, Forbes, Vogue, Adweek, and various B2B providers, among others. She's now grappling with the promise and limits of AI.She calls AI a "fire hose of information" that greatly increases efficiency. She also cautions on what it cannot do, such as interview humans or learn from experience.She shares those views and more in this episode, including her preferred AI platform, use cases for entrepreneurs, and getting started with AI-driven composition.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/how-a-pro-writer-uses-aiFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or

Occasionally on the podcast host Eric Bandholz departs from interviewing guests to share his own experiences running Beardbrand, the D2C company he founded in 2012.In this episode, he addresses his favorite ecommerce tools in 2026, 18 platforms and apps essential to his business — from foundational site infrastructure to solutions for marketing, operations, creative, and more.  For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/beardbrands-top-ecommerce-toolsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Chris Hall is an ecommerce entrepreneur turned media operator. His new "Ecomm Cowboy" show broadcasts live Monday through Friday on X and YouTube. The mission, he says, is twofold: deliver daily news to sellers and offer companionship to those working alone.Chris first appeared on the podcast in 2023 as the marketing head of a D2C brand. In this our latest conversation, he addresses his goals for Ecomm Cowboy, production challenges, and, yes, the power of AI tools for one-person brands.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/ecomm-cowboy-talks-ai-and-underdogsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecomme

Please enjoy this repeat of a popular episode first aired in September 2024.David Heinemeier Hansson is the creator of the Ruby on Rails software framework, the co-founder of Basecamp, a member of Shopify's board of directors, an investor in multiple tech startups, a racecar driver, and a family man with children. He's a modern-day polymath.Yet his workday calendar is not full of appointments and meetings. He abhors managing employees and attending meetings. His is a maker's schedule, he says, with much uninterrupted time dedicated to solving problems he cares about.In this episode, Heinemeier Hansson addresses the rise of Rails, Basecamp, and, yes, time management.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/save-time-by-managing-less-says-dhh.For all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of

Phillip Jackson's media company, Future Commerce, focuses on trends and developments in business.The company surveyed U.S. shoppers during the 2025 holiday season. He says one insight stood out: when AI recommends a product, 77% of respondents leave the platform to buy on the brand's site.Phillip first appeared on the podcast in early 2024. In this, his latest episode, he addresses the downsides of optimized ecommerce sites, the outlook of traditional search, and, yes, the rise of autonomous shopping agents.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/ai-product-discovery-drives-brand-trafficFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider.

Frank Kosarek is the co-founder of BizPort, a mergers-and-acquisitions marketplace launched in November 2025. Before that, he was head of acquisitions for a large ecommerce aggregator.He says buyers of ecommerce businesses today focus on discretionary earnings, not revenue, and seek recurring sales, such as subscriptions.He addresses those items, the state of ecommerce M&A, and more in this episode.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/ma-advisor-on-ecommerce-valuationsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Chris Harrison says it all started with a single pot on a stove. He and two high school buddies launched Liber & Co., a manufacturer of premium cocktail syrups, with that tiny test batch in 2011 in Austin, Texas.Fast forward to 2026, and batches are now in 1,500-gallon tanks and sold worldwide to restaurants, bars, and consumers. But the culture remains hands-on, do-it-yourself, and learn-by-doing.Chris first appeared on the podcast in 2022. In this latest episode, he shares the company's origins, sourcing tactics, growth plans, and more. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/diy-approach-fuels-craft-cocktail-brandFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ec

In his previous appearance on the podcast, in November 2022, Jai Dolwani was the CMO of a wine subscription company that would shortly declare bankruptcy. It was his third struggling startup, he says, prompting "serious self-reflection."He pivoted to entrepreneurship and launched The Starters, a marketplace for fractional ecommerce talent, in late 2023. The company has thrived, having attracted more than 600 freelancers and 500 client brands. In this episode, Jai addresses the demand for ecommerce talent, tips for hiring freelancers, and plans for 2026 and beyond.For an edited and condensed transcript with embedded audio, see:  https://www.practicalecommerce.com/ecommerce-success-with-fractional-talentFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005

Please enjoy this repeat of a popular episode first aired in January 24, 2025.According to Will Nitze, founder and CEO of IQBAR, success in a competitive market requires finding its uncompetitive niches. He did that with his flagship protein bar, which is plant-based, low-sugar, and plainly labeled.That was seven years ago when he launched the company with a $75,000 Kickstarter campaign.Fast forward to 2025, and IQBAR also makes IQMIX (hydration) and IQJOE (coffee). All promote brain health without competing against each other.Will shares his journey in this episode — from his initial capital raise to scaling revenue, adding products, and managing wholesale channels.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/protein-bar-founder-thrives-in-a-crowded-fieldFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of onli

In this episode, host Eric Bandholz reflects on his business and life at year-end. He reviews what worked for Beardbrand in 2025, what didn't, what was painful, and what made it all worth it.It's a reminder, he says, to take stock of our own priorities — how we allocate time, energy, attention — and whether they align with the life we're trying to build.Longtime listeners know that 2023 and 2024 were extremely challenging for Eric personally and for Beardbrand. The good news is that the company became profitable again in 2025.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/the-good-bad-and-ugly-of-2025For all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform

In "How to Leave the U.S.A.," the venerable New Yorker magazine recently addressed what many residents have apparently considered.Yet Mikkel Thorup has lived outside of his native Canada for 25 years. He's visited 120 countries and resided in nine of them. His business, Expat Money, helps others do the same while protecting assets and lifestyle.Why relocate overseas? What are the risks and the rewards? Mikkel addressed those questions and more in this episode.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/expat-money-ceo-on-moving-abroadFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Abir Syed is an accountant turned marketer turned chief financial officer. He says ecommerce marketing success largely depends on creative volume, and few merchants have exhausted any channel, much less Meta.Abir is co-founder of UpCounting, an accounting and fractional CFO firm in Montréal, Canada. In this episode, he shares common financial mistakes of merchants, key metrics to monitor, and, yes, how to grow ecommerce ad revenue on Meta.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/cfo-brands-rarely-max-out-meta-adsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Jeff Oxford is our go-to interview for ecommerce SEO. The founder of Oregon-based 180 Marketing, an agency, Jeff first appeared on the podcast in 2022 when he addressed SEO's "four buckets." We invited him back late last year to explain AI's impact on search traffic and how merchants can adapt.In this our latest interview, he shared optimization tactics for ChatGPT, with a caveat: Google's AI Mode could eventually dominate.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/will-googles-ai-mode-dominate-chatgptFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com

Chris Elrod is a renewable power entrepreneur. His company, Treaty Oak Clean Energy, builds massive solar projects that provide electricity for large corporations and utility firms.It's boom times for electricity generators as the likes of Google, ChatGPT, and Amazon scramble for reliable sources.How, exactly, does a company build a solar-generating plant and then sell the electricity to end users? Eric asked Chris those questions and more in this conversation.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/solar-power-developer-on-fueling-the-gridFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Seth Spears is a Colorado-based entrepreneur who once taught consumers how to make their own non-toxic personal care products. He says customers valued the results but not the actual production process. "They kept asking us for ready-made versions," he told me.So he launched Wellnesse, a direct-to-consumer brand producing all-natural self-care goods, in 2020. Toothpaste quickly became the dominant item.In our recent conversation, Seth shared the origins of Wellnesse, the demand for holistic oral care, marketing challenges, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/natural-toothpaste-propels-wellnesse-comFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommer

Kevlyn Walsh is a Denver-based art teacher turned entrepreneur. She launched Festive Gal, an Etsy shop, in 2019 after her handmade headband was a hit among Christmas party attendees.Fast forward to 2025, and Festive Gal is thriving, selling custom gifts and party supplies. A new second site, Bake It Fancy, on Shopify, sells cooking accessories.Amid the growth, Kevlyn manages employees, production, and, yes, Etsy constraints. She addresses those challenges and more with host Eric Bandholz.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/etsy-merchant-eyes-shopify-dual-brandsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.c