Ecommerce Conversations, By Practical Ecommerce

Host Eric Bandholz, a seasoned entrepreneur, evaluates good and bad reasons to sell a business. He says that ideally, founders build a business they love, one that enhances their lives. To Eric, business is one of life's greatest gifts, offering freedom, wealth, connection, and the ability to serve, create, and leave a lasting mark on the world.He reminds us that our possessions — the headphones we use, the tools we carry, the art on our wall — exist because someone built them. Entrepreneurs shape society. That's the power of business.This is Eric's fifth master class on entrepreneurship, following installments on hiring, branding, profit-building, and priority-setting. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/dont-exit-for-the-wrong-reasonsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of

For years Jack Oswald was a touring tennis professional. He aimed for top worldwide rankings, the key to serious earnings. The rankings never came, but constant travel exposed a nagging problem: his tennis bags kept breaking.Thus began his passion for designing a better bag for athletes on the go. And that led to Cancha, a direct-to-consumer seller of sport and travel bags, which he launched in 2019 from his base in the U.K.In this episode, Jack discusses his transition from tennis to entrepreneurship, including early struggles, raising capital, and more. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/pro-tennis-player-pivots-to-ecommerceFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mission of Practical Ecommerce is to help o

Sally Wilson is a lawyer turned craft entrepreneur. She's also an involved mother who shares her business and passions with two kids. She says being a great mom doesn't mean sacrificing who you are.Sally launched Caterpillar Cross Stitch a decade ago from her home in England. Fast forward to 2025, and her company has 12 employees, selling cross-stitch supplies, courses, and events to customers worldwide.In this episode, she addresses early struggles, leadership lessons, global selling, and, yes, raising kids. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/great-mom-builds-global-craft-bizFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mission of Practical Ecommerce is to help online merchants improve their businesses.

As a kid, Brett Curry was fascinated by TV commercials. Now the owner of OMG Commerce, a leading ecommerce marketing agency, he says YouTube ads are similar. "A good TV ad often makes a good YouTube ad," he stated.Host Eric Bandholz asked for details. What's a good YouTube ad strategy for ecommerce? How much should an advertiser spend? Which products work the best?Brett addressed those questions and more in this episode. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com youtube-ad-secrets-for-ecommerceFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

To host Eric Bandholz, the best companies have a purpose, and the happiest owners set priorities for business and life.  In this episode, Eric offers another master class on entrepreneurship. It’s his fourth this year, following installments on hiring, branding, and profit-building.He aims to help existing and future entrepreneurs based on operating Beardbrand, his direct-to-consumer company, for a decade now. He says this master class is the most important to date. He addresses the "North Star" essentials for his company, family, health, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/build-a-business-you-loveFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mission of Practical Ecommerce is to help online merc

Raphael Schneider launched Gentleman's Gazette in 2010 as a blog for men's style and apparel. He added his own product line in 2013, selling menswear and accessories.He emphasizes quality in apparel and content. His YouTube channel, launched in 2015, remains essential for traffic and conversions, owing, he says, to the quality of the videos. "Ten years from now, someone can still benefit from a video we produce today," he statedRaphael first appeared on the podcast in 2018. In this episode, he addresses the company's origins, Google search, and, yes, his focus on YouTube.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/gentlemans-gazette-thrives-on-youtubeFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mi

For $60, Bob DeMars’s company, Blind Barrel, will ship a package of four craft-distilled whiskey samples, unmarked, with a tasting glass. Recipients can then try them and guess the whiskey type, age, and proof.It’s a game using Blind Barrel’s app, preferably with friends. Participants can purchase entire bottles at discounted prices.Bob launched the business in 2021 from his base in California. In this conversation, he addresses the company’s growth, marketing tactics, legalities, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/craft-whiskeys-home-deliveredFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Weston Jon Bouchér is a California-based menswear brand and the name of its founder. He launched the company in 2019 after a decade as a full-time apparel and lifestyle model.He initially sought a white-label supplier with like-minded quality standards. Unsuccessful, he opted instead for “cut-and-sew manufacturing.” The result is a network of global manufacturers, all producing apparel to Jon’s designs and specifications, and sold entirely from his Shopify site.He joins host Eric Bandholz in this episode, addressing the brand’s launch, production challenges, marketing tactics, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/from-model-to-menswear-founderFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 200

Mehtab Bhogal is the co-founder of Karta Ventures, a Canada-based acquirer of troubled ecommerce businesses. The firm seeks companies with "issues," such as unpaid taxes, regulatory problems, and founder disputes.He says buying distressed companies is like salvaging a crashed car. "What are the parts worth?" he asks.In this episode, he addresses identifying hidden value, turnaround tactics, seller concerns, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/ecommerce-investor-on-turnaround-tacticsFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independen

Josh Durham launched Aligned Growth Management, an influencer marketing agency, in 2020. He says the influencer industry has evolved from the halcyon days a decade ago when affiliate-based creators could generate 5x returns.Influencer marketing circa 2025, according to Josh, is a long-term play. Success depends on quality products, engaged creator audiences, and content that supports multiple channels.In this episode (his second on the podcast), Josh shares the essentials for scalable, high-performing influencer programs. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/a-playbook-for-influencer-marketingFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider.

This episode continues my masterclass series on ecommerce entrepreneurship. Thus far in 2025 I've addressed branding and profitability.For this installment, I'll focus on hiring, specifically for marketing, operations, and product personnel. I launched Beadbrand over a decade ago and have hired plenty of employees. Mistakes can be hugely expensive.I now apply eight steps to ensure the right employee at the right time. I explain my process here.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/my-8-step-ecommerce-hiring-processFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com

Ryan Rouse has a formula for scaling physical retail sales. First penetrate niche markets, he says, then leverage that success into mainstream chains.He does that with MALK Organics, an Austin, Texas-based plant milk provider. Ryan is MALK's president, having launched and exited a meal-delivery business and served in executive roles of other consumer brands.He speaks with host Eric Bandholz in this episode — addressing critical retail tactics such as packaging, pricing, marketing, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/malk-plant-milk-masters-in-store-retailFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Ecommerce Conversations elevate visibility and help others experience the lessons of online entrepreneurs. We invite you to leave a review on this channel.   ******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with ex

Host Eric Bandholz continues his masterclass series on entrepreneurship. Last week he addressed tactics to increase ecommerce profits amid a slump for many businesses.This week he focuses on branding. He says most people think of branding as logos or design elements. But those items are components, not the essence. A brand is synonymous with a company — its mission, values, and purpose.Eric shares his own mission, values, and purpose — and thus those of his company, Beardbrand. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com//branding-is-more-than-a-logoFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Many ecommerce businesses are struggling. Profit margins are thin; cash is low.As the host of "Ecommerce Conversations," entrepreneur Eric Bandholz typically interviews other owners and executives. But he departs in this episode, sharing lessons from running Beardbrand, his company, for over a decade.What follows are Eric's tips for adding margins to an ecommerce business. He addresses tighter focus, operational improvements, better marketing, brand boosters, and even checkout enhancements.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/margin-hacks-for-cash-strapped-ecom-storesFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts  ******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://w

Montana Knife Company launched in 2020 in a two-car garage near Missoula. One co-founder is a certified “Master Bladesmith” who has produced handmade knives since he was 11. The other, Brandon Horoho, is a seasoned digital marketer and ecommerce pro.Combined, the entrepreneurs prove the value of craftsmanship at scale marketed directly to consumers. Business is booming, and the company will soon move into a 50,000 ft. manufacturing facility.In this episode, Brandon shares the company’s origins, culture, “drop” selling, and more. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/montana-knife-co-blends-craft-with-scaleFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform o

Andrew Youderian launched eCommerceFuel in 2013 after stints in corporate finance and online selling. The vetted community consists of ecommerce owners whose businesses have $1 million or more in annual revenue.He says ecommerce in 2025 has matured. "Brands that adapt," he stated, "will survive in the next five to seven years."Host Eric Bandholz is a member of eCommerceFuel. In this episode, he queries Andrew about the community, the state of ecommerce, work-life balance, and change. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/adapt-to-survive-says-ecommercefuel-founderFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www

In 2023 Mathias Schrøder was stressed, burned out, and perplexed. He had scaled revenue on his Denmark-based clothing company, but bloated overhead meant little profit and even less free time."I felt lost, unable to fix our predicament," he said, "until I realized I was trying to solve the wrong problem."His solution was to scale down. He fired employees, lowered warehouse costs, and eliminated stagnant inventory. The result was 60% less revenue and 25% more profit.He shared his inspiring journey in this episode. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/merchant-cuts-revenue-60-profit-rises-25For all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platfo

Matthew Gattozzi realizes creativity and efficiency often conflict. His firm, Goodo Studios, produces commercial content that attracts visitors and converts them into customers. It's a creative process with time and budget constraints."It's a balancing act," he stated. "On the one hand, you need efficiency. On the other, creativity requires time and space to flourish."A former ballet dancer, Matthew first appeared on the podcast in 2021. In this episode, he shares his firm's content-creation strategy, client needs, and, yes, the impact of AI.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/ai-wont-replace-creativity-says-studio-founderFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded

Jesse Hanley is a self-taught developer and marketer from Australia who lives in Japan. He launched Bento, an email service provider, in 2018 after managing campaigns from his marketing agency.He says Bento is an artisanal provider, akin to a high-end coffee shop. He aims for self-funded growth and quality customers who seek excellent email deliverability.He addresses those goals and more — automation flows, integrations, ISPs, reputation — as well as the realities of running an ESP.  For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/bento-elevates-ecommerce-email-marketingFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.co

Before Brexit, merchants could sell cross-border into the U.K. and mainland Europe with relative ease. Both belonged to the E.U. It's now more complex and expensive, with separate customs and taxes for each region — unless the shipments come from Northern Ireland.Through a Brexit exception, fulfillment companies (and merchants) in Northern Ireland can ship to the U.K. and the E.U. with fewer complications. It's been a boon to John Heenan's Belfast-based 3PL, The Distribution Solution.Host Eric Bandholz met John years ago (pre-Brexit) when Beardbrand sold products in Europe via John's company. They reconnected for this episode, addressing the nuances of selling internationally in the U.K. and the E.U. and how to streamline the process.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/northern-ireland-key-to-e-u-u-k-fulfillmentFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcastsListener reviews of Eco