Explain It

Ever wondered how we can stay ahead of cyber threats without burning out? On this edition of Explain IT, we're talking about the leveraging of advanced technology to automatically detect, investigate, and respond to cyber threats, reducing the need for constant human intervention that could lead to burnout. It's all about enhancing efficiency, speed, and accuracy in cybersecurity operations. This week, Ashleigh Baker is guest host. She is the team leader in Softcat's Architecture Services. Think of Cyber Automation as having a tireless, digital watchdog that never sleeps. With the help of our experts; Patrick Bayle, SecOps Consultant Manager at Palo Alto, and Softcat's Senior Security Architect, Mark Williams, we're talking about training that watchdog!Softcat's Explain IT podcast is the place where we discuss, debate and demystify tech in simple jargon free language.For more information visit softcat.comThis podcast is produced by The Podcast Coach. Hosted on Acast. See acast.com/privacy

Keeping your data structured and secure is key to keeping your business safe. But how do we ensure that at every level of our IT infrastructure, including your backups? With data being stored across an organisation, from edge to the data center to the cloud, cyber resiliency is important when safeguarding an organization's assets against cyber threats.Today, we'll discuss the evolving nature of backup strategies in response to sophisticated cyber threats. Understand the methods to ensure the safety of backups, and look ahead to the future to consider how advancements in technology might shape the landscape of backup and cyber resiliency.This episode is hosted by Helen Gidney, Head of Architecture at Softcat. And welcome back to softcat's Explain it podcast. We're here to talk tech in simple jargon, free language. This time Helen is joined by Michael Cade, Global Field CTO at Veeam Software, and Gary Hawkins, Hybrid Platform's Chief Technologist at softcat.For more information visit softcat.comThis podcas

You rely on wireless connectivity, we all do… and having a good wireless system can have a big impact on the success of your business. As companies strive for greater flexibility, efficiency, and connectivity, Wireless First is emerging as a game-changer. Post Covid, we’re seeing employees want more dynamic and collaborative work environments, and teams need to be able to move freely and adapt to those changing spaces quickly. We’ll discuss the benefits of wifi 7 and why building a private 5G wireless network can be a great way to increase bandwidth. This episode is hosted by Helen Gidney, Softcat’s head of Architecture as we talk tech in simple jargon free language.  Helen is joined by Simon Wilson, CTO For UK and Ireland at HPE and Tom Rowley, Networking and Connectivity Chief Technologist at Softcat. This episode was produced by The Podcast Coach. Hosted on Acast. See acast.com/privacy for more information.

From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024.In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impact our daily lives, and you never know, some of these technologies might just address some of the world’s most pressing challenges.We have a whole host of expert guests today, with the entirety of the Office of our CTO on the podcast, Adam Harding, Andrew Hermsen, Cairon Romeo, Gary Hawkins, Jack Lewis Keiron Newsham and Thomas Rowley.Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join us as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email [email protected] Hosted on Acast. See acast.com/privacy for more information.

From artificial intelligence to 5G Networks to everything in between, we’ve seen some big shifts in the IT industry in 2024.In today’s episode, we’ll be looking back over the tech landscape of 2024 and making big predictions about what we think we’re going to see in 2025. We’ll discuss how emerging technologies might transform industries and impact our daily lives, and you never know, some of these technologies might just address some of the world’s most pressing challenges.We have a whole host of expert guests today, with the entirety of the Office of our CTO on the podcast, Adam Harding, Andrew Hermsen, Cairon Romeo, Gary Hawkins, Jack Lewis Keiron Newsham and Thomas Rowley. Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Joinus as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email [email protected] Hosted on Acast. See acast.com/privacy for more information.

Workplace AI bots, like Microsoft Copilot, have exploded in use over the last 12 months. They are transforming how businesses operate by automating routine tasks, enhancing decision-making, and allowing employees to focus on more strategic activities.Back in November 2023, Explain IT discussed how Copilot could potentially revolutionise the workplace. We’re back again to see how it has changed in the last 12 months with our guests Bradley Howe, Copilot Presales professional, and Dave Simmons Senior IT Transformation and Change Manager at Softcat.Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Joinus as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email [email protected] Hosted on Acast. See acast.com/privacy for more information.

Cloud computing, first introduced in the 1960s as the "intergalactic computer network," is now essential to our digital existence.There are so many cloud options available on the market today. Private clouds are essentially dedicated environments that offer greater control and security. They are typically used by businesses to store sensitive data and run critical applications. On the other hand, public clouds are shared environments managed by industry hyperscalers. These providers offer scalable resources but are accessed by multiple users simultaneously. However, which is best?ln this episode we explore the intricacies of cloud computing with our guests, Mischa Penn, Cloud Sales specialist, and Hadley Grindrod, Enterprise Solutions Architect at Softcat Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Joinus as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email toHelenGi@softcat.

Ever thought about how much of your life is protected by passwords? And why do hackers want to steal credentials? How do they do it and more importantly, how can we stop them in their tracks?From your emails to your retirement savings, passwords are quite literally the gatekeepers to your online life. And there are layers to password security, from your own password to the passwords that companies use to protect the collective data. Hackers are constantly using different tricks to try to crack those codes to access as much information as possible.In this episode, we’ll get into the how’s and why's to help you stay strong against cyber threats with the help of our guests; David Higgins, Field CTO at CyberArk and Tom Wheeler, Specialist Sales Manager for Networking and Security at Softcat.If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.&

Where do you want to work from today? The coffee shop? The beach? It’s all possible with a Virtual desktop infrastructure.Virtual Desktop Infrastructure, or VDI, lets you access your companies’ systems from almost any device, essentially you can carry your office in your pocket. In this special episode, we’ll answer some important questions to help you get it right. How do you keep VDI working for everyone? How do you manage it effectively? How do you keep it secure?Featuring our expert guests Jack Lewis, Softcat’s chief technologist for Workspace and Tom Archer, Director of Sales for EMEA at Nerdio, we’ll dive into the topic.If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join us as we talk tech in simple jargon free language. Have you go

Customer service is tough for everyone, but how do we make it better for the employee and for the customer?Business contact centres are starting to use AI at the very first step of their customer interactions. By automating elements of the customer service interaction and using AI insights, staff can resolve service incidents faster and keep customers happy.Our team of experts, Andrew Hermsen, Softcat's Chief Technologist for Data, Automation and AI, and Lucky Sharma, Senior Partner Solutions Architect at AWS are here to answer the key questions to understand if AI contact centres are the future, and as always, to talk tech in simple jargon free language.If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.Have you got a burning question for the team? Please send an email to [email protected] and visit softcat.com Hosted on Acast. See acast.co

In the hybrid working world, everyone needs a fast and secure way to connect to their company's data.WAN or Wide Area Networks technologies have had an impressive impact; It's now easier than ever to do business. Using intelligence to optimize traffic across multiple links, we’ve gone from a trickle of information being sent between two direct points to terabytes of data sent at lighting speed across a network of points. In this episode of Explain I.T, we answer some important questions. How do we manage those connections? How do we keep performance consistent? And how do we keep our data secure?To discuss this topic we’ve networked with our partners to bring you some expert guests Adam Batten, Networking and Connectivity Solutions Engineer at Softcat and Kanwar Loyal, VP of North Europe and MEA at Cato Networks.If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on

To the public, elections can look relatively simple. However for lots of public sector organisations, there are weeks of preparation fraught with risk, excitement and a huge sense of purpose. Despite using paper ballots and lots of people-based processes on the day, technology and digital is key to delivering a successful election. There are so many technology areas to think about pre and post-election, from how authorities can protect election data, and how they prevent interference or rigging, to how social media usage can help voting and reduce “fake news”, and even how a new government might affect authority IT investment.Here to help us through the minefield of information on this General Election Special is Softcat’s dream team, Paul Fleming – Advisory Lead for Public Sector, Radhika Rangaraju - Chief Strategist for Public Sector, and Kieron Newsham – Chief Technologist for Cyber Security.Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head

In the year of AI, can we get even closer to having it right at our fingertips?Helen Gidney, Softcat’s head of Architecture, and a team of experts discuss this fascinating question. AI is developing quicker than we can think and we’re seeing it pop up in our everyday lives more and more and in this episode we'll answer the big AI questions of the moment like, what is an AI laptop or AI PC and what can one do? How can it help customers in their work day? What could AI PC’s help us do in the future?In today’s episode we’ll delve deeper, with the help of our expert guests Kelly Calver, Hybrid Workspace Sales Manager at Softcat, Carlos Bento Senior Technology Strategist at Microsoft and Carlos Fernandez Pilo Director, EMEA Enterprise & Commercial Channel Sales at Qualcomm Technologies Inc This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform or at softcat

Do you know everything that’s going on in your organisation?Today we’re talking about Observability. It isn't just a buzzword; it is the evolution of application and network performance monitoring into a seamless way to measure your full systems health.As IT environments become more complicated, observability is crucial for pinpointing the root causes of issues, harnessing data and logs from every corner of your environment to ensure that your systems remain efficient, reliable, and customer-centric.Hosted by Ashleigh Baker, guest host and Team Leader in Softcat’s Architecture Services, Ashleigh has the help of our experts, Tom Rowley – Chief Technologist for Networking and Connectivity, and Mat Ryer - Principal Engineer at Grafana Labs, we’ll get more observant on the topic!This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform or at softcat.com. Have you got a burning question for the tea

With the explosive growth of internet connected devices in our everyday world, from mobile phones to our cars and even our homes, we are generating massive amounts of data all the time. Traditional centralised infrastructures just can’t keep up with the pace of information. So how do we bring processing power closer to the source of this data to help us harness its insights? What is Edge Computing? What are the benefits of Edge Computing? What are the challenges with Edge computing and could customers use cloud instead of on-premise edge computing? As ever we'll answer these questions and more in simple, jargon free language. This episode is hosted by Helen Gidney, Softcat’s head of Architecture and features expert guests Gary Hawkins, Softcat’s chief technologist Hybrid Platforms, and Luke Price, Partner Technical Specialist at IBM.This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every se

On this edition of Explain IT we're discussing how to power your SOC. No, we're not talking super powered footwear. SOC stands for Security Operations Centre, and it’s where cyber experts battle threats posed against your data day and night.We know security is a key part of any business, to protect your best kept secrets, and to keep third parties out of your information. But with a massive lack of Cyber Security skills in the market and the cost of Cybercrime skyrocketing year after year, how do we use technology to bridge the gap and keep our companies safe?In today’s episode we’ll pull back the curtain with the help of our expert guests Josh Bates, Softcat’s technologist for Microsoft Security; Paul Solomon, Softcat’s Head of Cyber Security Services, and Emma Boughton, Security, Compliance and Identity Specialist at Microsoft. The podcast is hosted by Helen Gidney, Softcat’s Head of Architecture.Have you got a burning question for the team? Please send us an email to [email protected] Make su

AI has been making headlines for a while now, and this year we’ll see more and more businesses adopting it to improve their performance and efficiency. But how do we ensure that AI is used in a responsible and ethical way? How do we avoid the risks and pitfalls that come with such a powerful technology? And how do we stop AI from getting out of control?Podcast host Helen Gidney, Softcat’s Head of Architecture, along with a team of experts are here to answer these questions and talk tech in simple jargon free language.In this episode we get the help of our expert guests Arran Speding, Softcat's AI specialist lead, and Rebecca Gorman, CEO of one of our good friends Aligned AI.Any questions? Please send us an email to [email protected] Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.comThis episode was produced by The Podcast Coach. Hosted on

Part two of our Tech Predictions for 2024! You can hear part one, here.In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics.In the present, we have a collective group of Softcat technologists here to share their thoughts on tech. And in the future, Explain I.T will have a new presenter; Helen Gidney, Softcat's very own Head of Architecture. So, along with Dean Gardner, Softcat's Technology Director, join Helen along with a whole host of tech experts as they look ahead to the key innovations and challenges we might see in 2024. As ever, we're here to Explain I.T as we talk tech in simple, jargon free language, all brought to you by Softcat. Also featuring on this episode are:Gary Hawkins - Chief Technologist - Data PlatformsKieron Newsham - Chief Technologist - Cyber SecurityJack Lewis - Chief Technologist - Digital WorkspaceTom Rowley - Chief Technologist - Networking and ConnectivityRichard Lamacraft - Chief Techno

In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics. In the present, we have a collective group of softcat technologists here to share their thoughts on tech.  And in the future, Explain I.T will have a new presenter; Helen Gidney, Softcat's very own Head of Architecture.  So, along with Dean Gardner, Softcat's Technology Director, join Helen along with a whole host of tech experts as they look ahead to the key innovations and challenges we might see in 2024.  As ever, we're here to Explain I.T as we talk tech in simple, jargon free language, all brought to you by Softcat. Also featuring on this episode are:Gary Hawkins - Chief Technologist - Data PlatformsKieron Newsham - Chief Technologist - Cyber SecurityJack Lewis - Chief Technologist - Digital WorkspaceTom Rowley - Chief Technologist - Networking and ConnectivityRichard Lamacraft - Chief Technologist - MicrosoftAdam Harding - Head of OCTO&n

Our team of experts are here to talk tech in simple, jargon free language, and today is no exception, although we do come with a twist.Today we are covering the automotive industry and how it continues to modernise by innovating, designing and building the now and future transportation that positively impacts all of us.What challenges and pressures face the industry? The level of technology advancements over the years appears to be driving so many global initiatives such as electrification, AI and edge. But why is this the case? To provide insights, answer these questions and to ignite the engines, we have a pit crew that is the envy of many. Please welcome Softcat's very own sales leader in the transport and automotive space, Chris Reynolds. Bryan Ross from our partners at VMWare, and an incredibly special guest from our good friends at Jaguar Land Rover, Mike Skaife.This podcast is hosted by Dean Gardner, Softcat's Technology Director.Ask questions, send us an email to explainit@softcat.