Mvi Radio

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Sinopse

MVI is about Best Practices in the Business of Hospice. In this podcast we share advice and best practices for Hospice businesses gained through our 20+ years of working with over 850 Hospices.

Episódios

  • Compensation and the Model

    24/08/2016 Duração: 54min

    In Hospice, you certainly can pay as well, if not more, than hospitals or other health systems IF you manage well! If this is not your view, then perhaps your ideas about compensation could use some expanding. There is plenty of money in Hospice. You want to design your pay practices on the very best methods known, those of the 90th percentile. Compensation is the cost structure that Managers should always be interested in and exploring. It will give you the biggest payoffs and make the job of management so much easier! However, the fact that most Hospice and other healthcare entities use average or even below average compensation methodologies and somehow expect to get great results is absurd. Compensation is STRUCTURAL. That is, once it is firmly established, your management system is put into autopilot to a large degree, making management vastly EASIER! But the ludicrous "fear barrier" that "everyone will quit" keeps the Hospice herds in check, ensuring mediocrity for all but the bold, integrous and courag

  • Overarching Principles of People Development

    09/02/2016 Duração: 48min

    In this episode Andrew covers the key principles that make up an effective people development program. Vist our website: www.MultiViewInc.com About Andrew Reed, CPA/System Analyst Andrew is the President and CEO of Multi-View Incorporated (MVI), one of the most influential companies in the United States regarding the business operations of Hospice. MVI is perhaps best known for “the Model” - a modern approach to Hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps Hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful Hospice platforms in the history of the movement resulting in the highest valuations, quality scores and phenomenal economic performance. Andrew and MVI have worked with over 850 hospices over the past

  • Accountability and Standards

    27/05/2015 Duração: 01h12min

    In this episode Andrew delves deeper into the topics of Accountability and Standards. Recorded during a recent CFO Program, Andrew explains in detail the characteristics of meaningful Standards, and how to implement and maintain these within an organization through Accountability.   If Accountability and Standards are an area of concern in your organization, this is a great message for you!   Vist our website: www.MultiViewInc.com   About Andrew Reed, CPA/System Analyst   Andrew is the President and CEO of Multi-View Incorporated (MVI), one of the most influential companies in the United States regarding the business operations of Hospice. MVI is perhaps best known for “the Model” - a modern approach to Hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps Hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well a

  • Accountability

    06/05/2015 Duração: 01h08s

    Hospices are NOT historically very good at holding people accountable. Hospice people tend to be non-confrontational. Couple this with the fact that most Hospice managers have NOT been trained specifically in Accountability nor how to use “structures” of Accountability, and there is little wonder why so many hospices struggle in terms of predictable, high-quality and great operational results. This 60-minute program is designed to state the problem clearly and provide absolutely pragmatic methods (structures) a Hospice can implement to drastically improve Accountability.   Learning Objective: Understand, on a profound level, the utter importance of Accountability and why it cannot be solely based on the “personal inspection of work.”  Understand the value of establishing clear, impressive and sustainable standards and how these standards enable the utilization of “self-control” to vastly increase Accountability. Explore many structural accountability methods util

  • Hospice Hell

    18/03/2015 Duração: 34min

    In this MVI "classic" audio message, Andrew Reed discusses  the two most destructive situations a Hospice can face: running out of cash and the insecure leader. What is at the root of these situations and how can they be avoided?   About Andrew Reed, CPA/System Analyst Andrew is the President and CEO of Multi-View Incorporated (MVI), one of the most influential companies in the United States regarding the business operations of Hospice. MVI is perhaps best known for “the Model” - a modern approach to Hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps Hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful Hospice platforms in the history of the movement resulting in the highest valuations, quality scores and ph

  • There is Great Hope That We Continue

    10/03/2015 Duração: 18min

    This episode is an excerpt from an interview with Dr. Charles Tart when he was working with Elizabeth Kubler Ross and Monroe Products on the Going Home series. This Message will provide great hope for patients and caregivers that fear physical death.

  • The Importance of People Development

    05/03/2015 Duração: 59min

    When it comes to running a successful Hospice (or any other organization for that matter) People Development is the center of the universe! Everything that happens at a Hospice is because of its people. Therefore, People Development merits tremendous consideration in our view. This message addresses some of the essential questions and is loaded with ideas to get energy and juice into the learning experience. The hospice of the future will view itself not as a "provider of care"; but rather as a teaching organization.

  • Love Your People, Love Your Organization

    23/02/2015 Duração: 08min

    As we evolve and advance spiritually and in business (business being a natural stage to learn spirituality), we must learn to love our people and love our organizations if we are going to attract and retain talent. We must personally, totally buy-in and give ourselves over to the cause... and that “cause” is people...   About Andrew Reed, CPA/System Analyst Andrew Reed, CPA is the President and CEO of Multi-View Incorporated which he formed in 1996 to provide assistance to hospices specifically in the business area.  Since then, MVI has multiplied into several different companies including MVI, MVI Systems and MVI Benchmarking. MVI has served over 850 hospices over the past 20+ years.

  • Becoming a Teaching Organization

    18/02/2015 Duração: 13min

    In this special FlashPage Audio episode, Andrew Reed shares his thoughts about the role of teaching in hospice and the impact it has on the organization. "If you want grow your hospice, you have to grow its value. To grow its value, you need to grow its people. To grow its people, you need to be great teachers!" About Andrew Reed, CPA/System Analyst Andrew is one of the most influential people in the United States regarding the business operations of hospice. He is perhaps best known for “the Model” - a modern approach to hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful hospice platforms in the history of the movement resulting in the highest valuations, quality scores and

  • Remaining Independent

    10/02/2015 Duração: 15min

    In this special FlashPage-Audio episode, Andrew talks about what it takes for a Hospice to remain independent... "You have to learn to ignore the belly-aching and static of the hospice crowd. Times are good. It is just that too many people live in Weenie-Town and have made poor management choices like focusing on buildings rather than people. You can remain independent if you want to. It is your choice. However, to remain independent boils down to running a good business…plain and simple." About Andrew Reed, CPA/System Analyst Andrew is one of the most influential people in the United States regarding the business operations of hospice. He is perhaps best known for “the Model” - a modern approach to hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support th

  • What Is Your Most Important Strategic Direction?

    04/02/2015 Duração: 14min

    In this special FlashPage-Audio episode, Andrew Reed discusses what he feels is the "most important strategic direction" for an organization, as well as how to avoid doing "The San Diego Model." About Andrew Reed, CPA/System Analyst Andrew is one of the most influential people in the United States regarding the business operations of hospice. He is perhaps best known for “the Model” - a modern approach to hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful hospice platforms in the history of the movement resulting in the highest valuations, quality scores and phenomenal economic performance. Andrew has worked with over 850 hospices over the past 20+ years.  Andrew formed