Practice Perfect |medical|pt|md|wellness|dietician|chiropractic|slp|nutrition|counseling|

  In this episode we drill down deep on the patient experience from a business perspective not just a Medical perspective. In short, Healthcare is a business, businesses have clients and those clients are treated in a very specific way. The client experience should not start with a question about insurance or price. it's about the patient/client expectations, needs, and wants. It's about listening and going the extra mile to make that client feel that they've been heard and will get what they need. Once you have trust the hook is set, now you just need to deliver the best care you possibly can to wow them for a referral or a raving review!