Knowledge@wharton

According to Glen T. Senk the key to success is hiring and cultivating the right people. At a recent Wharton Leadership Lecture the CEO of Philadelphia-based retailer Urban Outfitters underscored the importance of recruiting and developing a team that is a good fit for corporate culture -- and then listening to what those employees have to say even when ”you have to pull [the bad news] out of them.” See acast.com/privacy for privacy and opt-out information.