Knowledge@wharton
Do One-stop Shops Create Value for Clients?
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:11:52
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Sinopse
Becoming a one-stop shop seems logical because firms can keep all of a client’s business. But it actually erodes value Wharton research shows. See acast.com/privacy for privacy and opt-out information.
