She Talks Radio

In any competitive environment, the key to a successful business is its customers! Without customers, there will be no revenue. Without revenue there is no business so it is critical that you put a customer strategy in place on day 1. Successful businesses…. You know, the ones that last, creates a powerful connection to their customers by making a brand promise that stands out. And this promise, is something a customer can count on each time the engage with your brand… Here are three strategies to place in your customer loyalty plan 1) Know your customers You are building customer loyalty so know your customers. Know their wants, needs, desires, expectations and problems they are challenge with. 2) Develop a Customer Strategic Plan…. When you think of strong brands… I will guarantee you that they have a customer strategy centered around their brand promise… Fed Exp - “when it has to get there overnight’ Dominos – “pizza 30 minutes or less” Disney – “happiest place on earth” Apple – “think differently” When yo