Creative Warriors

In today’s world companies have to be transparent - whether they like it or not. If you try to hide things, consumers will find it and use any avenue they can to exploit it. Most recently you’ve seen this from Facebook and Uber. Luckily, there’s a lot you can do to protect yourself. The first thing you need to understand is that every business will face a crisis at some point. Sometimes it’s because of an employee, sometimes it’s because of a claim that is simply not true (of which I discuss my experience in this episode.) Knowing this ahead of time means that you can take a proactive step through crisis preparedness. By having all of your ducks in a row, you can be ready for anything to come along. Know that pleading the 5th amendment doesn’t cut it anymore. Consumers will take action and a moral stance. That’s why you need to make sure you have a crisis manager on your team - and be aware that a PR person is not a crisis manager. To go into how you can protect yourself, I brought in an expert to help my Cre