Creative Warriors

556: Amanda Slavin- The Seven Levels of Engagement

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Sinopse

Has social media ruined the meaning of engagement? Actually, social media is just the base camp for the type of engagement that is currently available to us. There is nothing wrong with getting ‘likes’ but humans are desperate for more. What do we do with these ‘likes.’ How do we build from there? Whether it’s taking care of employees or courting customers it's time we start striving for a higher level of connection. Whether it’s taking care of employees or courting customers it is imperative to always strive for a higher level of connection. You’ve heard me say it before-  in today’s world the businesses that are the most successful are the ones who consider seeing people as more valuable than serving them. The more personalized the approach, the deeper the engagement. We have the access and technology to deepen engagement, now we need to learn how to use the tools rather than let the tools use us.  To dive deeper into fostering impactful engagement with both customers and employees, I’ve brought on best