The Psych Files

The idea of working from home sounds great - but be aware of the downside. In this episode of The Psych Files I talk about what factors influence your job satisfaction and motivation when you work from home. I also discuss the interesting concept of "emotional labor" - what is it like when you know your boss is watching you and judging whether you are "acting happy" to customers? What's the cost to you of acting in a way that is contrary to how you actually feel?