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Why Physical Stores Aren't Dying — with Ron Johnson, Creator of the Apple Store and Author of Shop Different

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Sinopse

Send us Fan MailWe dive into the surprising wisdom of retail with Ron Johnson — creator of the original Apple Store, founder of Enjoy Technology, and author of Shop Different. Johnson challenges conventional thinking about the future of physical spaces, arguing that the human element — and the power of design — will always be crucial. AND, "The most important person is in front of you," a life lesson.02:31 Ron Johnson! 05:42 The Apple Store 08:39 MSFT vs Apple 10:39 The Design 14:37 The Restart 20:15 Kindness 24:18 The Genius Bar 27:37 What If? 31:36 Why a Physical Store? 35:17 Client Service 38:50 JCPenney Coupons 41:32 Retail in the Future 43:40 Shop DifferentLinkedIn: https://www.linkedin.com/in/shopdifferent Website: https://ronjohnsonshopsdifferent.com/Want to be featured as a guest on Making Data Simple?  Reach out to us at [email protected] and tell us why you should be next.  The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trendin