The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking

Glenn Hutchinson, a psychotherapist who developed the personality science behind the assessments used by Match.com, explores one of the most misunderstood aspects of infidelity: why people sometimes violate their own values without fully understanding how they arrived there. The conversation begins with a broader look at human behavior. Glenn explains that much of what drives our decisions happens outside conscious awareness. Using the familiar experience of driving on "autopilot," he argues that our unconscious mind is constantly shaping our judgments, emotions, and interactions long before we recognize it. As he puts it, "subjective experience is very deceiving," and "our behavior is more complicated. It comes from a deeper place than we realize." A central theme is how people interpret situations through mental categories rather than objective reality. Someone may believe they are "just being friendly" instead of crossing emotional boundaries, or see an affair as "a unique situation" rather than recognizin