Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership

This week’s guest is Kathy Miller. Ron and Kathy discussed manufacturing, Kathy’s new book “MORE Is Better,” optimism, psychological safety, and the art of making high-quality connections. An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  Kathy’s favorite quote (2:41) Her background (3:01) What motivates Kathy to write books (5:14) What “more” refers to (6:57) The concept of optimism (10:33) What psychological safety (15:46) Advice for dealing with a difficult leader (21:55) High-quality connections and their impact on performance (28:08) Personality types and leadership (30:04) Using the MORE Mentor AI agent (33:49) Podcast Resources Right Click to Download this Podcast as an MP3 GA 417 | Steel Toes and Stilettos with Kathy Miller and Shannon Karels MORE Is Better Kathy’s Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and