The Boagworld Ux Show

E-commerce UX Secrets: What 200,000 Hours of Research Reveals About Conversion

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If you run an e-commerce site or work on digital products, this conversation is packed with research-backed insights that could transform your conversion rates.Apps of the WeekBefore we get into our main discussion, we want to highlight a couple of tools that caught our attention recently.UX-Ray 2.0We talked about this last week, but it deserves another mention. UX-Ray from Baymard Institute is an extraordinary tool built on 150,000 hours (soon to be 200,000 hours) of e-commerce research. You can scan your site or a competitor's URL, and it analyzes it against Baymard's research database, providing specific recommendations for improvement.What makes UX-Ray remarkable is its accuracy. Baymard spent almost $100,000 just setting up a test structure with manually conducted UX audits of 50 different e-commerce sites across nearly 500 UX parameters. They then compared these line by line to how UX-Ray performed, achieving a 95% accuracy rate when compared to human experts. That accuracy is crucial because if a third