Build A Better Agency Podcast

Before the ’08 recession, most agency owners couldn’t fathom the idea of remote employees, let alone working with a virtual assistant they’d likely never meet. But with sites like UpWork and elance teaching us that sometimes it makes good business sense to source work from with someone we’ve never met, the concept of working with virtual assistants has grown in popularity. In my world, on both the agency and AMI side – we’ve found it to be a very effective way to get a volume of work handled effectively and efficiently. This is definitely an ongoing topic of conversation with agency owners. How do we keep up with the needs and demands of clients in a cost-effective way, without putting quality or the client relationship at risk. For any agencies, virtual assistants are one of the answers to that question. On episode #172 of Build a Better Agency, I talk with Barbara Turley of The Virtual Hub. She recognized the need for high-quality VAs and decided to create a business around that need. We discuss the many up