The Boagworld Ux Show

Stop Firefighting: A Smarter Way to Prioritize UX Work

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Sinopse

One of the most important policies you can ever set for your UX team is how you prioritize work. Without it, you risk becoming a firefighter running from one blaze to another, driven by who shouts loudest or whose deadline is closest. That’s no way to deliver meaningful user experience.Most of us are outnumbered. There will always be more requests than we can handle. The only way to keep your head above water is to establish a clear, fair, and transparent prioritization process. That’s where digital triage and a scoring system come in.Why Prioritization MattersMany UX teams I encounter work on a “first come, first served” basis. Or worse, they work on whatever task has the loudest advocate or the scariest deadline. None of these methods are fair or effective. They waste energy on low-value projects and leave your most important work sidelined.You need a way to make sure your time goes into projects that matter most. That means having two lines of defense: digital triage and a prioritization backlog.Step One: