Texas Conflict Coach

  What is an organizational ombudsman? Tune in and listen to Linda Falkson and Adam Kleinberger from the Cornell University Ombudsman Office, as they talk about how their office helps people regarding a problem or conflict, as part of the caring community serving students, faculty and staff. They offer an explanation of the ethical principles that guide their work-- independence, neutrality, confidentiality and informality and how they are helpful to those that visit with them by offering a safe place to discuss their concerns. Linda Falkson received a Juris Doctor from the State University of New York at Buffalo. Before joining the Cornell Ombudsman Office, Linda served as Cornell's Associate Judicial Administrator and then as Deputy Judicial Administrator, where she worked with community partners regarding the living and learning environment for students. Adam Barak Kleinberger first studied conflict resolution at the United World College and Brandeis University. He has a masters degree in Dispute R