Texas Conflict Coach

Bill Warters, an expert on conflict resolution in higher education, will describe the Master of Arts in Dispute Resolution program based in the Department of Communication at Wayne State University in Detroit.  He will review dispute resolution in Higher Education generally and explore some current trends in the field. He will also describe a new community conflict resolution outreach initiative into the East Side of Detroit.  Finally, Bill will introduce listeners to some very useful resources he maintains for educators interested in conflict resolution. Bill Warters, Ph.D., is the Academic Director of Wayne State University's Master of Arts in Dispute Resolution program where he teaches courses on social conflict, mediation, and communication technologies. Bill is the author of Mediation in the Campus Community: Designing and Managing Effective Programs (Jossey-Bass, 1999). He is also webmaster of CREducation.org, a site supporting conflict resolution in educational settings. Zena Zumeta, internationally