Creative Warriors

“Before we can have a customer, we must first have a buyer.” That is one of my favorite lines from the book we’re going to discuss today.  It is a notion that is intuitively simple, but not initially obvious. Today I speak with author Carole Mahoney about her upcoming book Buyer First: Grow Your Business with Collaborative Selling. Carole explains how a buyer-centric experience starts from the very first interaction, and why it's essential to challenge traditional notions of sales. She reiterates that "selling is not something we do to other people; it is something we do with them," and explores how collaboration is key to creating a positive buyer experience. Carole shares common mistakes businesses make when creating buyer experiences, including relying on the product to sell itself, and offers valuable insights on how to approach sales with a buyer-centric mindset. Whether you're an entrepreneur or a sales professional, this conversation offers practical advice and actionable steps to help you put the buye