Sinopse
Free spirited, old school podcasts on all things enterprise with Jon Reed of diginomica.com, along with troublemakers and/or special guests
Episódios
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Live from Consensus 2016 with Steemit - a blockchain powered social media platform
05/06/2016 Duração: 19minDuring this live interview, taped in the midst of a bustling Consensus 2016, Steemit co-founder Ned Scott gives Jon the inside view on the creation of Steemit, and their unique approach to rewarding/paying content creators and curators through their blockchain-based platform. He also announces the launch of Steemit.com. Ned talks about Steemit's different asset classes, including Steem dollars, and how they've sparked their launch with a Slack-based community. The guys also get into the failure of existing networks to compensate content creators, and create a civil environment for discourse. Jon also vows to jump off a bridge it companies like Steemit can't build new media models as viable alternatives to living on Facebook.
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Sapphire Now + ASUG 2016 in Review - with Dick Hirsch
22/05/2016 Duração: 40minFollowing their annual tradition, Jon Reed and Dick Hirsch steal an empty room - or in this case, a (mostly) empty hallway - for a review of the news and events of Sapphire Now and the ASUG Annual Conference, 2016. Hirsch shares his investigations, and the guys compare notes on topics such as the HANA Cloud Platform, the SAP-iOS partnership, and S/4HANA clarifications. The guys discuss S/4HANA's viability as a digital core, SAP's cloud positioning, and how attendees reacted. Customer feedback to SAP on integration, a big theme of the conference, is addressed. This podcast leans on the technical side, which was surprising given Sapphire Now is a business conference - but even Hasso Plattner's final day keynote had an in-depth S/4HANA migration demo.
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Caroline Sinders on designing for consent and AI chatbot myths
04/05/2016 Duração: 35minDuring this live taping at Collision 2016, Jon talks with "User researcher, artist, and digital anthropologist" Caroline Sinders about the intersection of UX design and machine learning. Sinders shares key points from her Collision talk on design for consent, and whether online harassment can be reduced via design. Sinders gives her assessment of Facebook's chatbots and explains why calling such chatbots "AI" is inaccurate. Finally, Sinders sets the record straight on the panel controversy at SXSW and what conference organizers should learn from that brouhaha.
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Talking enterprise security and encryption - live with Mike Janke of Silent Circle
01/05/2016 Duração: 26minIn this frank/informal chat, recorded live at Collision 2016 in New Orleans, Mike Janke, Co-founder and Chairman of Silent Circle, shares his field views on enterprise security, starting with the advice and wake-up calls he gives to customers. Janke also gives a blunt take on the FBI vs Apple encryption controversy. The issue of user experience design versus security is addressed. The guys wrap with some reflection from Janke on his prior work as a Navy SEAL, and what he learned about risk that carries over into his work with Silent Circle.
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Advocamp review - ZERO ad budgets and brand zealots - with Joseph Jaffe
14/03/2016 Duração: 40minLive from Advocamp 2016, Jon Reed catches Joseph Jaffe in a spirited mood after his keynote, "Using your brand to create an army of zealots." This frank/informal chat debates the pros/cons of brand zealotry, with Jaffe explaining why politicians like Trump and Obama have changed the marketing discourse. Jon worries this groundswell marketing has a dark side - Jaffe responds. Jaffe also hits on key concepts from his last book Z.E.R.O., which explore the futility of broadcast advertising. The guys also kick around the viability of customer advocates and advocate-driven marketing - a key theme of Influitive's Advocamp event.
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Zen of the enterprise - chat with Brian Sommer on buyers and digital change
10/02/2016 Duração: 15minWith a soothing fountain providing Zen vibes in the background, Jon talks to fellow diginomica contributor Brian Sommer about enterprise buyers and digital change - Live from the Acumatica Summit 2016. Brian shares some recent digital turbulence and stories of how companies are losing the plot. He also reflects on recent projects to discuss what enterprise buyers need. The guys then hit on why sales and marketing is too often out of step with today's enterprise buyer. Note: part two of this podcast gets into specifics on Acumatica's cloud ERP play.
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Chat with Brian Solis on the realities and potential of experience design
31/01/2016 Duração: 31minIn this completely unscripted chat with Brian Solis, author of a new book on experience design, Jon asks Brian about whether experience design can be a reality given the data silos and culture issues that prevent this from happening. Brian shares his research and provides a view on why user and customer experience can - and must - change. Jon aired out a number of cynical views on customer experience. Brian's answers included starting points for customers on this new "experience architecture."
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Talking white hat hacking, ERP and HANA security with Onapsis
15/11/2015 Duração: 22minDuring this informal, on-site podcast taping in Boston, Jon Reed of diginomica.com talks with three members of the Onapsis team (Alex, Alex, and Dave) about what "white hat hacking" means for today's enterprise. The guys also talk about how Onapsis identifies ERP security breaches, and how they work with Oracle and SAP to make sure those companies have appropriate patches before taking security issues public.
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ASUG CEO Geoff Scott talks turkey on SAP, S/4HANA and DSAG
15/11/2015 Duração: 16minIn this frank video chat from Jon and Den's studio at SAP TechEd Las Vegas, ASUG CEO Geoff Scott offers up strong opinions on ASUG's relationship to SAP and to the German user group DSAG. Scott also shares customer views on S/4HANA and SAP's digital themes. He responds directly to criticisms that ASUG is "soft" on SAP and reacts to Jon's views on customer discounts for S/4HANA migration.
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Jon and Den's digital dump - SAP TechEd Las Vegas special
15/11/2015 Duração: 22minIn a special edition of "Jon and Den's digital dump," Jon and Den of diginomica.com break down three days of SAP TechEd Las Vegas. The guys assess the keynotes, the pros and cons of SAP's S/4HANA strategy, and whether the "digital core" approach is going to work. Will the "customer engagement" play work against CRM rivals? The guys also kick around SAP's progress on developer engagement, and give a final review.
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SAP TechEd 2015 in review - the Hirsch-Reed chat - director's cut
26/10/2015 Duração: 28minIn the longer, "director's cut" version of this SAP TechEd 2015 on-site podcast, Jon Reed and Dick Hirsch kick around the main conference takeaways and the S/4HANA challenge. Dick shares the main themes he was investigating and the latest on the SAP HANA Cloud Platform. SAP's open source initiatives, particularly Cloud Foundry via Hybris YaaS (Hybris as s service), are covered. The guys also set up the themes, particularly around S/4HANA, to look for in Barcelona. SAP's approach to bloggers/communications is also reviewed.
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Can social customer service ease our CX pain? Extended cut
12/10/2015 Duração: 23minJon went on-site to Conversocial's NYC headquarters for an informal chat with Conversocial CEO Joshua March about the viability of social channels for customer service. March shares what his company has been up to since he and Jon first corresponded and they were a "cool vendor" to watch. Jon shares his social service beefs and March talks about how social customer service shouldn't just be lip service, but lead all the way to resolution. March also speaks to CRM integration, always an issue when you pursue a specialized product.
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Talking predictive and new SAP HANA use cases - directors cut with Delvat
30/09/2015 Duração: 33minIn this extended, director's cut edition, live from SAP Controlling 2015, Jon talks with SAP Mentor Julien Delvat about the buzz behind predictive, and the guys explore some new HANA use cases Julien is working on in the S4/HANA context. They also talk about changing customer views on HANA at the conference.
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The rise of EPM and Predictive Analytics - with Gary Cokins
25/09/2015 Duração: 19minGary Cokins, internationally-recognized expert and author in EPM and predictive analytics, gives Jon some straight talk on analytics after his keynote at the Controlling 2015 conference. Cokins explains the rise of EPM, and the challenges CFOs are facing. Using memorable phrases like "management by embarrassment," Cokins peels behind predictive hype and explains the role of technology, not as a cure-all, but as an enabler.
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Talking careers and social media disillusionment with Vijay Vijayasankar
18/09/2015 Duração: 26minVijay returns with Jon Reed to make sense of his adventurous career moves - now full circle and back at IBM. Vijay also expands on a blog post he wrote on social media disillusionment, and the guys hash out options for filtering the enterprise software media noise. A bit more about the problems of predictive and the failings of air travel customer experience, and it's a wrap.
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Analytics and IoT - field views with Vijay Vijayasankar
10/09/2015 Duração: 23minIn the triumphant return of Vijay Vijayasankar to Jon's podcast series, Vijay talks analytics views from the field. Jon also asks Vijay to sort Internet of Things hype from BS. Vijay also shares some surprising views on agile. Part two of this podcast will get into Vijay's career moves and evolving position on social media. Also check the itunes channel for the full podcast archives.
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SuccessConnect 2015 event wrap - director's cut with Jarret Pazahanick
16/08/2015 Duração: 34minIn the directors cut edition, Jon Reed of diginomica digs into the SuccessConnect 2015 show with outspoken SuccessFactors consultant Jarret Pazahanick. The show wrap finds Pazahanick suprisingly upbeat, but there are still key issues to discuss regarding consulting, certification, customer support, and sharing and measuring benchmarks.
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Talking HANA Cloud Platform and SuccessFactors Extensions - director's cut
16/08/2015 Duração: 25minIn the extended "directors cut" edition, Jon Reed of diginomica.com talks with James Sinclair of Enterprise Jungle live at SuccessConnect 2015. The guys chat on the value of cloud platforms, and specifically extensibility on SuccessFactors. The talk focuses on building apps on the HANA Cloud Platform (HCP) and why that has such an impact on customers. Then the guys shift to challenges SAP faces on HCP adoption, and what changes are underfoot to address them.
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Hashing out the latest SAP HCM and S/4 HANA developments
06/07/2015 Duração: 01h03minSherryanne Meyer and Chris Paine join Jon Reed of diginomica.com to hash out the latest SAP HCM developments, with an eye towards the S/4 HANA future. The focus of this informal chat is customer and partner reactions and views; Meyer discusses her new role as ASUG HCM customer advocate.
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ASUG-Sapphire Now '15 in review - director's cut with Dick Hirsch
09/05/2015 Duração: 31minIn what has become an annual tradition, Jon and Dick Hirsch took over an abandoned room prior to Dick's plane flight to do the long-form/relaxed review of Sapphire Now/ASUG. Dick shares his cloud and S/4 HANA learnings, and both guys give a behind the scenes view of the challenges SAP is facing and what customers were saying. Keynote reviews are also included. Not covered in the podcast: Dick's daughter is VERY mad at him for missing the Jennifer Lopez concert!