Coaching For Leaders

Mindy Danna: Adult Development Mindy Danna has over 20 years experience helping individuals and organizations achieve their goals through coaching, organization development, and strategic facilitation. She specializes in workplace communication, influencing skills, sales management, team building, strategic facilitation, and conflict resolution. Key Points The stages of development from Robert Kegan: Impulsive mind (early childhood) Imperial mind (adolescence) Socialized mind (46% of the adult population) Self-Authoring mind (41% of the adult population) Self-Transforming mind There are only modest correlations with age and the adult developmental stages. We can absolutely regress backward into prior stages depending on context and situation. Knowing more about what stage(s) you identify with will help you have more compassion for yourself and for others. Your most practical development plan: Do one thing every day that scares you. Resources Mentioned Invictus movie Immunity to Chan

Muriel Maignan Wilkins: Own the Room Muriel is the Managing Partner and Co-Founder of Paravis Partners. She is the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence. Key Points It’s about learning to adapt and learning how you bring your best self forward for the situation at play. Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders. A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders. Credibility and reliability are two things people look for in every leader. When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing. Resources Mentioned What Got You Here Won’t Get You There by Marshall Goldsmith www.paravispartners.c

Judith Glaser: Conversational Intelligence Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Key Points Great conversation leads to great relationships, which leads to great culture. Level I conversations are about resistance Level II conversations are about “wait and see“ Level III conversations are about co-creation When we are threatened by others, cortisol can linger for 26 hours. Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth. Resources Mentioned Conversational Intelligence by Judith Glaser

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Joshua asked about creating a genuine connection with the team he leads. Warren is wondering what he can do to create a culture where people bring solutions instead of problems. Brian asked about handling an employee who is dominant and intimidating. Mark asked about how to handle degrading comments in the workplace. Warren asked about the best strategies to encourage senior employees to embrace sharing their knowledge with newer employees. Resources Mentioned Analyzing Performance Problems* by Robert F. Mager and Peter Pipe I Want to Coach People Well section on CoachingforLeaders.com Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the mos

Larry Braman: Career Consultant and Coach Larry Braman is the president of Global Career Consulting and Placement and the founder of Career University, live and on demand job landing and career advancing webinars. Key Points It’s essential for us to recognize that the most successful people ask for (and receive) help all the time. Say less initially in your interactions with influencers so that you can meet them where they are as the conversation progresses. When someone offers to help or to make an introduction, take immediate action to follow up. It’s important for us to have both mentors and advocates in our careers. Be memorable in a genuine way by making a human connection to the other party. Resources Mentioned Global Career Consulting & Placement Career University Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* How to Win Friends and Influence People* by Dale Carnegie Mentors Are Good. Sponsors Are Better. by Sylvia Ann Hewlett Larry

Nancy Duarte and Patti Sanchez: Communication Experts Nancy Duarte (web) (Twitter) has created thousands of presentations for the world's top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank. She's also the author of Resonate*, Slide:ology*, the HBR Guide to Persuasive Presentations*, and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*. Patti Sanchez (Twitter) is a communicator with 25 years of experience leading transformative marketing initiatives for brands and causes, co-author of Illuminate*, and Chief Strategy Officer for Duarte, Inc. Key Points Change is the reality for every leader and organization. Empathy for others is key at every stage of the change process — and in all communication. Stories are a powerful tool for teaching. Ceremonies help create buy-in for major transitions. Resources Mentioned Torchbearer Tool Kit Illuminate: Visual executive summary Resonate: Multi-Media Version Slidedocs: Downlo

Ron Wallace: Former President, UPS International Ron Wallace (web) is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the new book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*. Key Points By promoting from within, a company’s legacy and culture is seamlessly passed on. Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career. Most CEOs are only good at one or two things, and that’s what they should focus on. Tell your supervisors what your goals are. When you’re in a leadership position, always remember where you came from. Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 lead

Lynda Gratton: The 100-Year Life Lynda Gratton is a Professor of Management Practice at London Business School. She has been ranked in the top 15 on The Thinkers50 list of the world’s top 50 business thinkers. She’s the author with Andrew Scott of the new book, The 100-Year Life: Living and working in an age of longevity*. Key Points Many more of us, and potentially a majority of our children, will live to be 100 or more Organizations (and society) still tend to frame our lives in three stages: education, work, retirement Transitions now happen more often for us and are less likely to be in lock-step with our peers The problem with transition: the people who know you best don’t want you to change Navigating more transitions in life means that we need to have networks with people who are not like us Truth is essential in leadership Resources Mentioned The 100-Year Life: Living and working in an age of longevity by Lynda Gratton and Andrew Scott* www.100yearlife.com Mark Thompson’s Blog and

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Dave asked what advice we would give to our younger selves about leadership. Bill asked about how to balance stern and serious with light and loose. Luiza asked about how to lead volunteers. Jeff asked about influencing change in culture. Elmer asked what he can do with his StrengthsFinder results. Resources Mentioned The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz* The Noun Project (and the poop) Working Wardrobes 8 Ways To Influence Without Authority Dave’s appearance on The All-Star Leader Podcast Scott’s FREE 8 Day Course* What Color is Your Parachute? by Richard Nelson Bolles* Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant a

Croft Edwards Croft Edwards (web) (LinkedIn) (Twitter) is a Master Certified Coach who has been serving an array of clients from energy and mining, to forestry and aviation, since 2000. He’s a retired US Army Officer and has over eighteen years in the Army National Guard and Army Reserve. Key Points Much of leaders’ effectiveness has to do with their level of self-mastery. Flow is a combination of physical, mental, and emotional factors. We learn our behaviors from others, and they learn their behaviors from us. Resource Mentioned Flow* by Mihaly Csikszentmihalyi Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL204: Things Mentally Strong People Don’t Do CFL218: Increase Your Capacity Zone CFL232: How t

Susan Gerke (web) is the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.

Chris Voss: Never Split the Difference Chris Voss (web) (LinkedIn) is the Founder and CEO of the Black Swan Group and the author of Never Split The Difference: Negotiating As If Your Life Depended On It*. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Key Points Compromise is a dirty word. Really smart people often have trouble being negotiators. Negotiation is not just a rational conversation, but brings in the emotion of both parties. A successful negotiation is one where the other party walks away respecting you after the interaction. Beware of anchoring high at the start of a conversation as it may exclude you from an even better outcome. Resources Mentioned Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss* The Dark Side of Emotional Intelligence by Adam Grant Program on Negotiation at Harv

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Rachel asked about how to balance performance and people. Mike asked about getting the employees to communicate, engage and work together as a team. Pierre asked about how to prevent the distortion of storytelling. Rasmus asked a follow-up question from a previous episode on our motivation for continuing to move forward. Resources Mentioned Leadership Dilemmas-Grid Solutions by Robert Blake and Anne McCanse* Managerial Grid Model Bonni recommended the author Debra Tannen Radical Hope: A Teaching Manifesto by Kevin Gannon Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results

Bob Frisch and Cary Greene: Simple Sabotage For over 30 years, Bob Frisch has worked with Senior Executive Teams and Boards on their most vital strategic and organizational challenges, both as a consultant and a corporate executive. Cary Greene has over 20 years’ experience working with senior executives and boards on challenging and complex strategic issues. They are co-authors of the book Simple Sabotage: A Modern Field Guide for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace*. Key Points When creating a book on how to sabotage an occupying enemy’s industry, the OSS (precursor to the CIA) recommended a list of organizational sabotage techniques. Ironically, these techniques look very similar to common actions we see in our organizations today. Committees Make sure a committee is appropriate for the task. What is the purpose of a committee? Who actually needs to be on a committee? Make sure committees are structured and have an agenda. Make it clear what authority the l

Scott Anthony Barlow: Happen to Your Career Scott Anthony Barlow is the Founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company and Huffington Post and various colleges and universities as a top expert on career happiness. He's held roles executive roles in human resources, business development, and career coaching. Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. His team and him have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with. In this conversation, Scott and I explore common career misconceptions, how framing your career around your strengths is key, and tools and assessments like StrengthsFinder that will support you. Key Points Common career misperceptions: You need to have it all figured out at the start You should focus on getting better at the things you’re not good at It takes a

Brian Robertson: Holacracy Brian Robertson (web) (LinkedIn) is the primary developer of Holacracy, which allows leaders to release the reins of personal power and persuasion into a trustworthy and explicit governance process. He co-founded HolacracyOne to support Holacracy’s growth, and he fills and loves a broad variety of the company’s roles. Brian is the author of the book Holacracy: The New Management System for a Rapidly Changing World*. Key Points Holocracy functions like a city; everybody knows the parameters, and they go about their business without constantly having to consult a leader. It replaces the functions of managers with a set of processes. It holds meetings to decide who has authority and is responsible for each project, but not to decide how to do a project. Resources Mentioned Holacracy: The New Management System for a Rapidly Changing World* by Brian Robertson Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your

Tom Henschel: The Look & Sound of Leadership Tom Henschel (web) (podcast) grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through coaching and his top-rated podcast, The Look & Sound of Leadership. Key Points There is a certain amount of fear involved in a promotion over peers. The situation has feelings attached to it. People’s reactions will be based on a bell curve, with most people not caring, but with a few being either really happy or really unhappy. What group will you focus on? Don’t take things personally. Have intentional conversations with your former peers to acknowledge that feelings are there and to listen to how they feel. Resources Mentioned The First 90 Days* by Michael D. Watkins Self-Esteem at Work* by Nathaniel Branden The Six Pillars of Self-Esteem* by Nathaniel Branden The Look & Sound of Leadership podcast Join the

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (Web) (Twitter) is Dave’s life partner and best friend, a business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Phan asked about how to best identify a business partner. Ruben asked for recommendations on 360 assessments. Jaimee asked about how to educate herself on becoming a leader of leaders. Phillip asked how leaders can themselves find the next opportunity, especially without the right experience. Resources Mentioned Startup podcast The Leadership Challenge* by James Kouzes and Barry Posner Leadership Practices Inventory Human Synergistics 42 Rules for Your New Leadership Role* by Pam Fox Rollin Your First 100 Days In a New Executive Job* by Robert Hargrove Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books

Therese Huston: How Women Decide Therese (Website) (Twitter) is looking to change the conversation about women as decision-makers. Her book, How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices*, debunks popular negative stereotypes about women as decision-makers. She is also the Founding Director for the Center for Excellence in Teaching and Learning at Seattle University. Key Points When a female leader makes a mistake in a job traditionally held by men, people are much more critical. When women are collaborative, they’re seen as less decisive. Don’t be fooled by someone’s confidence—it could just be a sign they don’t know all the facts. Use the Loopback strategy - think about your situation a year from now, and project what you wish you would have done differently. Strategies to help women in the workplace: Make sure nobody is interrupted when speaking in a meeting. Take designated turns for speaking in meetings. Make it clear that negotiations are expected

Dacher Keltner: The Power Paradox Dacher shows us how to use power for good and the most important ways we can gain and lose influence. Quotes We need to rethink what power is … it’s not necessarily a dirty word. —Dacher Keltner If you can just stay interested in other people and know where their minds are, you will rise in power … and you will keep your power because people will respect you. —Dacher Keltner In today’s collaborative workplace, our power rests critically upon the good work of other people. —Dacher Keltner One of the things that accompanies leadership and power is the privilege of enhancing the lives of other people. —Dacher Keltner I really see power as having an enormous force for good. —Dacher Keltner Resources The Power Paradox: How We Gain and Lose Influence* by Dacher Keltner The Secret to Being a Better Leader: See and Hear Others Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.