Texas Conflict Coach

Dr. Gary Namie and his wife, Ruth, are the founders of the Workplace Bullying Institute . Dr. Gary Namie focuses on the target's perspective, the worker who just wants to do their work; and how often they are on the receiving end of the malicious and unwanted assault of bullying behavior. We will explore with Dr. Gary Namie how workplace bullying is defined and address what is an employee to do when confronted with this type of behavior. He will also introduce the Healthy Workplace legislative campaign that each state is addressing and what you can do to get involved to stop this unacceptable behavior. Dr. Gary Namie , social psychologist, is widely regarded as North America's foremost authority on Workplace Bullying. He directs the Workplace Bullying Institute that produced the most-cited scientific survey; co-authored, The Bully At Work; directs the national Healthy Workplace Bill legislative campaign; and has appeared in over 850 media interviews.

What do you do when you discover you’ve hired someone who behaves badly with coworkers? Small business owners don’t have the benefit of large human resource departments, so what strategies should be applied to “tame” interpersonally aggressive employees? Join Dr. Laura Crawshaw , (The Boss Whisperer) for insights and guidance on this challenging issue. To get more information about the Executive Insight

The GAP between what is and what could or should be, on any dimension of human existence, is what creates conflict. With this fundamental perspective, conflict thus represents the human potential for growth or stagnation -- depending on how conflict is managed. What gap has top priority? What is the source of the gap and, in essence, the right definition of the problem? What solution will close the gap, given that definition of the problem? How will that solution be implemented and be put to effective use? Which of five conflict modes (competing, collaborating, compromising, accommodating, and avoiding) is most effective at answering each of these recurring questions? Join us as we speak with Dr. Ralph Kilmann, senior consultant for Kilmann Diagnostics, Inc. and the author of the renowned conflict assessment tool the Thomas-Kilmann Conflict Mode Instrument. Click on Ralph Kilmann and The Kilmann Workbook Store for more information Go to  Kilmann Diagnostics for more information on Advanced Traini

What are Neil Denny's Conversational Riffs and how they can help us to keep communicating through conflict?  We explore how the things that we say shape and contribute to the conflict and what other choices we have when responding to arguments or complaints.  This program will give you easy to implement tools to enable you to manage conflict in your personal or professional life. To get more information on Neil Denny's Conversational Riffs click here www.conversationalriffs.com

 Issues of trust are at the core of almost every conflict, no matter how big or small, simple or complex. Yet when people are pitted against each other in conflict, how can they find ground to build trust, let alone repair trust that’s been broken? The framework and language Charles Feltman will outline in this program gives people a way to start conversations that can bridge the abyss of distrust so they can begin to deal with their conflicts productively. Charles Feltman coaches individual leaders and leadership teams who want to develop greater trust, alignment, collaboration, innovation, accountability in order to consistently produce exceptional results. He is the author of The Thin Book® of Trust: An Essential Primer for Building Trust in the Workplace, based on his work with individuals and teams around issues of trust. In addition to coaching, Charles has been a community mediator and facilitator for over 30 years. As a coach, facilitator and mediator, Charles has helped hundreds of people achieve gr

This show will kick off Workplace Conflict Awareness month. Andrea Barrett whose show in February focused on "Developing Agility in the Face of Conflict" will return to speak about spontaneity, it's definition and integration in to our everyday lives. She will discuss how up develop spontaneity as a real means of reframing conflict. Read her b.log, Coaching For Leadership and visit her w.ebsite, A.Barrett Consulting.

 This show highlights the works of Rebecca Shafir, neurotherapist and speech and language pathologist. She is author of the book, “The Zen of Listening: Mindful Communication in the Age of Distraction.” We will explore listening myths, the 4 characteristics of being a mindful listener, examine listening stoppers, and tips for listening to difficult people. To learn more about Rebecca Shafir or to sign up for her newsletter The Mindful Communicator’s Minute, click here. www.MindfulCommunication.com

We invite you to call-in as we learn how to listen beyond people’s complaints and pick up what is really important. The art of listening deeper means being able to understand the complainer’s underlying need and reframe the situation. Reframing supports the speaker to be heard and possibly move them beyond their complaining behaviors. Visit www.texasconflictcoach.com to learn more about conflict coaching.  

  Join Susan Shearouse as we talk about applying calm, courage and curiosity to those moments when their emotions or your own reactions are getting in the way.  We'll be looking at principles of non-violent communication to improve our listening skills.  To learn more about Susan Shearouse, Frameworks for Agreement, click here http://www.frameworksforagreement.com

Listen in as we talk to Reverend Phil Schulman introduce the foundational principles of non-violent communications http://www.nonviolentcommunication.com/index.htm based on the works of Marshal Rosenberg’s “Non-Violent Communications: A Language of Life.” We will discuss how the 4 elements of observations, feelings, needs and requests guide the practice of non-violent communications. In this special show, students from the Compassionate Conversations class led by Reverend Schulman will explore how they are listening and engaging differently as a result of these teachings. To learn more about the Compassionate Conversations classes, click here. http://www.nwcuuc.org/home/OurMinister/CompassionateConversations/tabid/1505/Default.aspx

In this show, we kicked off March's International Listening Awareness month with Susan Young. Susan is a news and communications expert with 25 years of experience.  I spoke with Susan about the "new trend" in listening she calls "silent listening." The ability to quiet the mind, focus without distractions, and being in the moment...all with the purpose of improving business relationships. Susan Young is the President of Get In Front Communications.

Join us as we speak with international speaker and published author, Barbara Hofmeister, from G.ermany. We will discuss her book To be or not to be: The Choice is YOURS! Learn more about Barbara and her book, To Be Or Not To Be - The Choice Is Yours on her site.

Some families dream of building a business and working together in it. Unfortunately, working with your spouse can lead to conflict in both your business and your marriage. Alicia Arenas, Business Coach and founder of Sanera People Development Co., will discuss three key tips to help preserve peace at work and home. Learn more at Sanera, her c.ompany w.ebsite.

This show explores conflict as an "unfinished conversation." Conflict can be defined as a complex situation of unmet needs and unexpressed emotions leading to predictable results. Andrea Barrett, Executive Coach, addresses the need for spontaneity when dealing with conflict. She also highlights the book Difficult Conversations by speaking about the 3 conversations that take place during conflict. Read her b.log, Coaching For Leadership and visit her w.ebsite, A.Barrett Consulting.

When is conflict coaching worth it? Dr. Tammy Lenski, professional mediator, conflict coach, author and professor answers that question. Tammy outlines the circumstances in which conflict typically has the greatest toll in business, on careers, and in personal relationships, then discusses how and when conflict coaching offers the greatest return on investment of time and money in those circumstances. She also offers a few tips for becoming more conflict competent and suggests a way to put them into action. To access Tammy's Conflict Zen blog, white paper on conflict coaching and other references in the show, visit http://lenski.com/blogtalkradio Check out the Assignment of the Week on The Texas Conflict Coach fan page at http://budurl.com/jqpm

In honor of Better B.usiness C.ommunication Day, the show focuses on the need to STOP! "Shoulding" on yourself and others. When people don't meet our expectations, they have failed us. It is their fault and we begin the blame game...let the shoulding begin. Learn how to change the negative language so that others can hear.

In today’s show, we are going to help you develop a plan for “Becoming Conflict Competent” in the new year. So, if you want to stop running away from those tenseful situations or maybe even curb your sharp or sarcastic tone when you are defending yourself, then listen in for a simple plan to help you change how you will deal with these conflict situations in the coming year. I am asking you to make 4 commitments on your journey to becoming conflict competent.

Are you a Texas Homeowner impacted by Hurricane Ike with an unresolved insurance claim? Then, this FREE mediation program might be for you. Join Linda Smith, Executive Director, Truce Dispute Resolution firm discuss the new pilot program and how it can HELP YOU come to closure with your unresolved insurance claim. Move forward in your life without this conflict hanging over your head. Find out more at http://www.trucemedia.com

SPECIAL NOTE: Part 2 - Family Holiday Conflict - Preparing for the holidays was recorded. Due to technical difficulties, it is located at http://ow.ly/DyyL or click on the link in the right-hand column of the title with the same name. o Have you ever felt you have to perform like Martha Stewart and be the perfect hostess? o Or, maybe you wanted to start a new tradition but it is met with resistance because “we’ve always done it this way!” o Do you get tired of the constant battle of who to visit, so instead you rush around to 3 or 4 family households in a day? Exhausting! o We all certainly have those relatives we see during the holidays that make us want to cringe. They’ll never change! Our conversation will focus on what to do to prepare for those family gatherings so that you don't lose your cool. Donna Tuites is a licensed professional counselor of mental health (LPCMH) in the State of Delaware. She is also a certified employee assistance professional (CEAP). She has been in private practice with a gr

Listening is a skill. It is an art. It is a discipline. It is hard. It takes attention and practice. It takes awareness. It is particularly hard when you don't want to hear the person who is talking to you. It is particularly hard in disagreements, arguments and conflicts. How do we listen without being caught by the judgments, opinions, desires, justifications and stories rumbling around in our heads? In this session we will be talking with Susan Shearouse, Frameworks for Aggreement. We will explore the 3 C's of listening: how to prepare yourself and enter a difficult conversation able to hear what is being said, to be able to listen more effectively. Susan can be found at: www.frameworksforagreement.com