People And Projects Podcast: Project Management Podcast

PPP 457 | Virtual Communication Mistakes You Don’t Know You’re Making, with Andrew Brodsky

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Sinopse

Summary In this episode, Andy talks with Andrew Brodsky about his new book, Ping: The Secrets of Successful Virtual Communication. The discussion covers key topics, such as the impact of typos, the use of emojis and exclamation points, and the importance of timely responses. Andrew highlights the pros and cons of different communication mediums, offering evidence-based recommendations on when to use email versus meetings, and the benefits of cameras on or off during virtual meetings. Practical advice is given on mimicking language to build trust, improving small talk to enhance virtual hallway interactions, and preparing younger generations for successful virtual communication. If you're looking for insights on how to lead and more effectively when you're not face-to-face, this episode is for you! Sound Bites “Regardless of whether you work from home, the office, hybrid, anywhere in between, we're now all virtual communicators.” “When you're writing an email, try to read the message in the opposite tone you